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Fiberglass hoods

Racers Hangout

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  1. malex

    malex Well-Known Member

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    I recently purchased a hood and front bumper from Sled City. Real nice guy to talk to on the phone. Assures you of high quality pieces, as good as you can get anywhere. Here's some pictures of what I received just last week.
    IMG_1511.JPG IMG_4340.JPG IMG_4346.JPG IMG_4350.JPG IMG_1507.JPG IMG_1510.JPG IMG_4336.JPG IMG_4339.JPG

    When you place your order Sled City gives you one option, which is: Paypal, paid in full and must be sent by friend to friend. When you receive your parts and they are not what you were assured, you will call him and then he will mention that he has a no return policy thats been in effect since 2004. He will tell you that every companies fibreglass parts look that way before they are finished and that he has never ever had a complaint, you are the first. He may offer to give you a few bucks back to make it right. At that point you could contact paypal and start a resolution claim, only to find that when you send money friend to friend you get a pop up saying that you can only make a claim if you send money through goods and services. You've sent money friend to friend, saved a few dollars and you've also forfeited any chance of resolution. You may then google the BBB and do a search only to find out that you wish you would have checked sooner. Larry sure is a nice guy to talk to on the phone but from one member to another you may want to take another look at the pictures. Good luck. IMG_4340.JPG
     
    Last edited: Aug 16, 2017
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    • not so famous bob

      not so famous bob Well-Known Member

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      I had the opposite experience w/ them. Bought a $400 fiberglass 68 barracuda, 6 pack scoop hood from them when they first went in business, or at least when they first started advertising. Hard to beat a hood that fit perfect, $400 shipped, if to a commercial address.
       
    • Bb70charger500

      Bb70charger500 FBBO Gold Member FBBO Gold Member

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      Stinger fiberglass is the best . I know the owner he's used a lot of my 71-74 parts for molds ! Art is a great guy and there product s are fantastic! I'm actually going to order a power budge hood from him when I get some spair change ,for that new charger I just got
       
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      • actionange1

        actionange1 Well-Known Member

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        I was watching this thread while eating popcorn and now need to interject.
        Malex, I feel your pain and now you have no recourse with a company that sell garbage. You'll have to repair it and use it ( which I don't think you want to do) or repair it and sell it all at a loss for sure to some one else- not good for you as a person.
        So the lesson here for all on this forum is to read, understand and listen to others who previously had dealings with a vendor and ran into an issue with poor service and quality.
        Not bash, ridicule and label them alerting all of us here as to a rotten experience.
        Some here know exactly who and what I'm talking about.
        Ok I'm done and going into the garage to work on my dedicated race car.
        Have a nice evening.
         
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        • 66Satellite47

          66Satellite47 Well-Known Member

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          [TE="malex, post: 910744446, member: 13904"]I recently purchased a hood and front bumper from Sled City. Real nice guy to talk to on the phone. Assures you of high quality pieces, as good as you can get anywhere. Here's some pictures of what I received just last week.
          View attachment 501666View attachment 501667View attachment 501668View attachment 501669View attachment 501670View attachment 501671View attachment 501672View attachment 501673

          When you place your order Sled City gives you one option, which is: Paypal, paid in full and must be sent by friend to friend. When you receive your parts and they are not what you were assured, you will call him and then he will mention that he has a no return policy thats been in effect since 2004. He will tell you that every companies fibreglass parts look that way before they are finished and that he has never ever had a complaint, you are the first. He may offer to give you a few bucks back to make it right. At that point you could contact paypal and start a resolution claim, only to find that when you send money friend to friend you get a pop up saying that you can only make a claim if you send money through goods and services. You've sent money friend to friend, saved a few dollars and you've also forfeited any chance of resolution. You may then google the BBB and do a search only to find out that you wish you would have checked sooner. Larry sure is a nice guy to talk to on the phone but from one member to another you may want to take another look at the pictures. Good luck.View attachment 501674 [/QUOTE]

          My AAR hood was great. A little higher price, but really good quality.
           
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          • glassman

            glassman Well-Known Member

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            This is Larry at Sled City - - - There is always 2 sides to every story and I feel that I have gave the client every option to the path he wishes to take. From the initial conversation, I gave him 4 ways of paying, I asked questions about the use of his car, and he replied on that, I shipped and packed as usual and shipping company roughed up the bumper and cracked it, he showed me many pictures and I knew they were minor and would take less than 2 hours to get the complete hood and bumper ready for paint in my shop. I offered a fair amount of rebate to cover all his prep work too but he wanted a full refund ! I even schooled the client on installation of a race weight hood, which he knew nothing about. I explained that in 20 some years of selling that particular hood that he is the only one complaining. I actually sold 5 of these 63-64 Plymouth hoods in the last 6 months. Naturally I have saved all the emails between us for future reference if needed, and this is where it got us.
             
          • malex

            malex Well-Known Member

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            At the track waiting for test. Haven't read much but all I'm reading is BS. There were no options about payment choices. and no talk about intent. Will look closer but I'm sure the bs flow will continue. Who in their right mind would build and send this type of work to a customer.
             
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            • Bb70charger500

              Bb70charger500 FBBO Gold Member FBBO Gold Member

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              I agree you do your absolute best and only that ,it's your reputation you send one bad product out and that's it it could ruin everything. I've noticed recently quality of items just isn't there anymore
               
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              • malex

                malex Well-Known Member

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                1 test done. 10.49 @ 128.2.
                That's the thing. Every part that goes out should be top notch. If it's garbage then fix it. Or tell the customer, discount it or make another one. In this case it went out the door and here we are. With exchange rates I'm out 1,300 bucks. Sad.
                 
                Last edited: Aug 18, 2017
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                • Bb70charger500

                  Bb70charger500 FBBO Gold Member FBBO Gold Member

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                  Wow 10.49 man that's quick as hell:steering:
                   
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                  • malex

                    malex Well-Known Member

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                    Wow - just read this fully. Not only is Larry a crook, he's a liar. There is no truth to his excuses. It doesnt even make sense... Talk about trying to save face after sending out a pile of shit. Members, just look at the pictures and you be the judge. How many guys would be happy with the crap that he unloaded on me. And he offers me 75 dollars... A slap in the face. So I told him to keep it, hopefully Larry will quit scrounging cardboard out of garbage cans and buy some decent shipping boxes with it. And I laughed at him schooling me. Really? Larry my daughter did better work with flour and water when she was 7. I'm done with this crook, he screwed me good and I'll move on. I just hope that members check this out and think twice. You could get the same crap as I did. Look at the pictures...
                     
                    Last edited: Aug 18, 2017
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                    • Budnicks

                      Budnicks Sir Posts A lot FBBO Gold Member

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                      That sucks Malex, I for one am glad to see you tell your side...

                      The Photos don't lie, it looks like crap !!
                      IMO that's "allegedly" some,
                      pretty crappy looking craftsmanship/workmanship,
                      coming from a fiberglass expert, if you even want to call it that...
                      I agree Malex
                      Far more than "allegedly worth $70 discount to fix" & a couple hrs,
                      even doing it yourself, it's still inferior product, that's BS...

                      Sled City Fiberglass, Larry @glassman
                      Stand behind your product, workmanship, reputation
                      & give the guy a full refund
                      or
                      completely fix all the issues on your cost/expenses
                      IMO he deserved at least that much now...

                      I'd personally certainly never ever in my wildest dreams
                      "allegedly" let anything that look like that,
                      never ever go out the door, let alone ship to another country,
                      & let alone pack it so damn poorly, it gets broken/damaged
                      especially if it was my company & I claim to be an
                      expert fiberglass man/business owner &/or my reputation/name on the line...

                      Especially more so to a fellow FBBO member...

                      Every damn excuses in the book, never accepting responsibility...
                      Ever here of the saying ? ; "the customers always right"
                      The customer should be given the benefit of the doubt, 1st off...

                      That's what most business people do, try please the customer,
                      not make excuses for an inferior product & ship them that way...
                      Than now claim the purchaser has now lied :BangHead:

                      Even if the customer is only "allegedly" {1/2} 50% right,
                      he didn't get delivered what he was promised or told he would get,
                      he deserved a quality product delivered, void of imperfections & damage,
                      shipped/pacakaged properly so it wouldn't get damages...
                      That part should be a given, no matter the business model...
                      {albeit I don't think so in this case, Malex is 100% spot on & out $1300}

                      sorry, that's my $1.25
                       
                      Last edited: Aug 19, 2017
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                      • 66Satellite47

                        66Satellite47 Well-Known Member

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                        My experience with Sled City was I was not able to get ahold of the for more than 10 days. Went to AAR, great product, great fit, minimal paint prep needed. BUT I had seen a Sled City scoop that was perfect quality. So who know's?
                         
                      • glassman

                        glassman Well-Known Member

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                        My bumpers are $200 and my flat hoods are $350 and shipping to Montana was $360 and that ads up to $1300?. If someone brought those parts into my shop from another company , we would repair them for $50-$75 and at the track we have repaired parts many times for free. Yes somehow these parts slipped through the final inspection and was sent out. I tried to make it right by offering $75 , which is the high side, but he refused. He said he was going to ship those parts back to me on his dime and wanted to use my discount. DO THE MATH !!! I always have 4 ways of paying, check, money order, paypal and cash. I always tell the client of the 2 paypal ways of paying and he chose the friend to friend way. I had no idea about him being unable to get his money back through the method he chose. If he would have got his money back , would I have received my parts back? Probably not and those parts would have gotten $75 worth of work on them and be put on his car. So to you Mike Anderson, the offer still stands on the $75. And one last thing, how many other companies actually get on this forum and make posts and answer them? All you guys talk about is negative things. When was the last time you seen a Good Guy alert. Been a while hasn't it?
                         
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                        • Cranky

                          Cranky Moderator Staff Member FBBO Gold Member

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                          :bs_flag:is what I call....I've seen too many pics of your products and have read way too many posts with members here AND at other forums complaining about your products and have read your replies and your piss poor reaction to them. Way too many problems with quality control and poor customer service is what I've seen from you for many years. I really do not see how you stay in business, Larry.....
                           
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                          • Budnicks

                            Budnicks Sir Posts A lot FBBO Gold Member

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                            1st off we have quite a few great venders here,
                            gals/guys good business people, guys who actually
                            "stand behind their products"...
                            Financially, shipping & the quality/workmanship to the tee...

                            There's also tons of good guy posts on FBBO...

                            OK if it wasn't the $1300, he claimed, you claim it was only $910
                            IIRC I think the rest was for fuel & Canadian tariffs/taxes or something...
                            He's still out the money, maybe some of is on him too...
                            He's not taking them to your shop, he's having to deal with it himself now,
                            which is totally wrong he has to find someone else to fix an issue,
                            he shouldn't have ever had in the 1st place...
                            You may be able to fix them for $75 I highly doubt anyone else will...

                            $75 for repairs is a fucken' joke, that's BS...

                            -------------------------------------------------

                            I've also seen quite a few complaints about the customer service,
                            times to ship product, people having trouble getting ahold of you,
                            there's always been some excuses, never accepting
                            of any responsibilities, people that work for you or you were/are sick,
                            it's the shippers fault & even some about the "alleged" quality
                            on a few Mopars sites...
                            There's always 2 side to every tale/story !!
                            Can they all "allegedly" be lying/wrong ?,
                            I usually give people the benefit of the doubt, I know business too,
                            I know what it's like dealing with customers...
                            But until you see multiple cases & examples, with way too many excuses,
                            instead of standing behind your shop, your word & the craftsmanship/quality,
                            when you're a self proclaimed expert...

                            -------------------------------------------------------------------------------

                            something else that was said ,
                            kind of bugs me a bit too, to paraphrase;

                            Aren't you supposed to help people & guide them to the right purchases
                            help them solve issues & problems on the forum ?
                            you are claiming to be "an alleged fiberglass expert on" ?
                            Or especially on product they buy from you ?
                            Or do you think you should be paid more for that ?,
                            That you're owed something more, just for simple tech. advice ?
                            Because you helped your purchaser with an tech issue or decision ?
                            Relating to your product especially when your the so called
                            fiberglass business expertise ?
                            like it was some big deal, you helped the guy too, told him what's
                            involved in installing a hood ?
                            to also say;
                            That it's common place for people to have to modify your hoods/parts,
                            or reinforce them, or fix them, just to make them work ?:wtf:
                            or have to fix stuff because it's inferior product ?, that's on them ?
                            Race weight or not, inferior is inferior, that's BS !!!
                            Think about how that sounds...
                            Most all of us here, we all help people here,
                            that's what this forum is all about !!!

                            Sounds to me like you admitted to
                            letting something of lessor quality slip out the door...

                            -----------------------------------------------------------------

                            I'll let the purchaser decide his own actions, recourse now...
                            I was just commenting on who & how I thought it should be done...

                            I'm done & it's no use, it's obvious, you're not going to change...
                            coveat emptor {buyer beware, be forewarned everyone}

                            This is all I have to say for now,
                            you should be the better man,
                            a good stand up vender, you are the alleged expert
                            a good & honorable businessman,
                            if you want to be ever trusted here, ever again,
                            you should make it good, somehow someway !!
                            at-least on the expenses/actual costs the $910 you claimed
                            & you should also pay for the parts to be returned/shipped,
                            his wanting to use your shipping discount & him pay it,
                            the returned shipping ?
                            IMO you'd have got off cheap, if it was me...
                            Because they were bad damaged parts, inferior parts to begin with...
                            IMO that's on the seller, it's not on the buyer, PERIOD end of story...

                            that's my $5 worth now...
                             
                            Last edited: Aug 21, 2017
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                            • Campbell

                              Campbell Active Member

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                              I have a similar looking hood, manufacturer unknown. The car was purchased with the hood warped and cracked. The harsh Northern winters do crazy things. I planned on making repairs with fiberglass patches. The hood is on the car every weekend. I patch and sand it smooth, and paint it flat black and take it to the track. It's not pretty, but it's functional.

                              It doesn't seem right that the product you purchased new, needs all that fiberglass repair.
                               
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                              • glassman

                                glassman Well-Known Member

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                                Everyone has their opinions and I am really glad to see some of them . This has been blown out of context and my offer still stands for the rebate of $75. I love doing business with the Canadians and most of my Canadian customers come to my shop and pick up their parts and take them back across the border. No problem. Maybe the client has a low skill level on bodywork , I don't know, but fiberglass is a very easy product to repair . When people ask why something happens and they get an honest answer, sometimes they blow it all out of proportion and yell to everyone that they are, JUST EXCUSES. No, ----they are answers to the question that you asked. As for my phone, I accept calls from 10am-10pm , 7 days a week and the number is recorded on the phone just in case I am too busy to answer at that moment. I love to talk Mopar as some of my customers will remember, and I will call you back. Heck, I would even talk to Cracky , the moderator, if he called.
                                 
                              • Homstead

                                Homstead Well-Known Member

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                                That would be $6.25 Canadian funds........
                                 
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                                • malex

                                  malex Well-Known Member

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                                  What a bloody liar you are Larry.. I read your twisted explanations and lies and it's saddening.. All you are doing is fabricating lies and excuses in this post. The pictures don't lie. To read your latest pile of BS though does deserve clarification.

                                  Your comment about do the math:
                                  Hood, bumper and shipping cost me $555.00 US $744.29 CDN
                                  Shipping costs $312.00 US. $411.84 CDN
                                  Taxes due at the border cost me $96.00 US. $ 130.00 CDN
                                  Gasoline fill up $45.00 US. $. 61.00 CDN
                                  Total. $ 1,347.13 CDN
                                  Larry, do the math........

                                  Placing the order:
                                  I initially contacted Larry in June and discussed purchasing a hood and bumper. I explained who I was on FBBO, described my car and to check it out - told him that it was show quality, that I drag raced it, lightening it up and looking for nice quality pieces. I told him that I intended on installing a hood scoop on my own and I wanted to have it hinge type. He told me that others have made his hoods hinge type by glassing aluminum angle in for hinges to attach to. Regarding the bumper, I wanted to be able to mount my park lights in and we discussed that as well. It was this conversation that I asked the weights of his products, which he provided. A good conversation and his stuff met my expectations based on the conversation. On July 3rd I called him back and placed an order for a hood and bumper. I asked if he took credit card to which he didn't. He told me that he only takes Paypal. He gave me his information and to send it friend to friend. I did exactly that and I made precise notes on the paypal transaction that included my shipping location, etc. (I could easily post the screenshot of the detailed Paypal notes)
                                  That's exactly how it went down. To read Larry's comments that he schooled me, and makes remarks of me having limited ability is Larry trying to make himself sound like some expert and me a dummy. Larry, check my car out, it is 100% built by me, including the paint, AND the VFN scoop attached to the hood. I've built numberous show cars for people over the years, all of which have become and are close friends to this day. The truth is that I could school you, all I wanted from you is a decent hood and bumper to start with, that you assured me you produce. Furthermore, I have terminated staff for doing work like what you sent me. Get off your high horse, you seem to think Fibreglass work is brain surgery. Is it even a certified trade??? BTW, to suggest glassing aluminum into fibreglass is stupid, it does not adhere well and the expansion rates are far different. Oak works best, try it..

                                  Items ready to ship:
                                  Larry called me and told me my hood and bumper are done. I replied - excellent! How do they look. He made a sarcastic chuckle and said, good... He said that he was going to be boxing them up and taking them to the shipper the following day and would call me back with the info.
                                  2 days later I called Larry wondering the status.. He was hanging doors at a friends place he said, told me he was a journeyman carpenter, yada yada. Told me he boxed them up while watching Hanity the night before. Said he would take them down to Old Dominion and call me back. No call back...
                                  That's exactly how it went down, I have no need to fabricate any of this up, I just wanted the items that I paid for..

                                  Receiving of items:
                                  About a week later a guy named Kenny from Old Dominion in Sidney Montana called me and said he had 2 packages for me. Kenny said that there was a COD charge due at time of delivery at my shipping address and that I should have a cheque there for the driver. Being that Sidney is only an hour further than my shipping address I told Kenny that I would just drive right to Sidney, that way I wouldn't have to worry about getting a cheque to my shipping address ahead of the driver. On Aug 10 the wife and I drove to Old Dominion in Sidney. I met Kenny there and we went to the back and he had my boxes out for me. That was the first that I saw of how the items were boxed along with a sagged long thin box. We opened the bumper box together and there was the broken bumper. Kenny of Old Dominion said, man's I just hate it when people package up things this way - in not so nice of language. I couldn't argue with him whatsoever. There was no protection,even falling over it could fold.. And I told him that I would have to take it up with the company that sent it out.
                                  Again, no reason to fabricate any of this up, it's exactly how it went down and what I ended up with. At least the hood box had some protection added to it, styrofoam and heavy cardboard at the nose so a kudo's for that Larry.

                                  Return of items:
                                  Larry's comment about me saying that I would pay to ship his items back:
                                  Copy paste of the email says:
                                  The items that you sent to me never should have gotten out the door to start with. I will gladly properly package and ship these items back to you via Old Dominion as they were received. I'm sure that you can arrange the 67% discount for items being returned.
                                  I offerred to "properly" package and return his items. I did not say I would pay to ship. I did say that he could receive the items the way I did, meaning COD. And that he could arrange for his 67% discount that he brags about. Like I'm about to throw more money away..
                                  It is just another attempt of Larry's to discredit me the customer.

                                  Consistency / Quality control.
                                  Larry builds the pieces, Larry boxes the pieces, Larry is a one man show. So for him to say this one got by him, give us all a break Larry. You built boxed and sent this out knowing what it was and you make yourself look like a fool by trying to lie your way out of being responsible. You also wanted friend to friend because it's apparent you figured out how you could get away with pulling this type of shit off. Saying that you gave me 4 payment options is a flat out lie.

                                  Complaint:
                                  Larry tells me that no one else has ever complained. A search on the net proves the exact opposite. So many times people are wronged, just read one where a fellow received a bumper called it junk and threw it in the corner.

                                  Larry's refund:
                                  Larry looks at the pictures and tells me that for 75 bucks he could fix all this up so that was his offer. This garbage should have never been sent out. Larry has yet to give an honest explanation why he sent this garbage to me, other than this one just slipped by him. I've spent over $1,300 bucks on this crap. To say ok give me 75 bucks. Larry you crook, I wont give you the satisfaction. Keep the money and go buy some decent boxes so that the next FBBO member takes a chance on you won't get broken pieces.

                                  I'm done with Larry:
                                  I won't waste anymore time on this low life, he can try to justify the garbage that he sells and post lies to defend himself all he wants, the pictures don't lie. From others that have contributed to this thread though it is apparent that he has proven himself long ago..

                                  BUT - if I see a FBBO member looking for quality Fiberglas and I see Larry dropping the hook I'll certainly chime in so that the member is aware.

                                  NEW FBBO SUBJECT
                                  It was mentioned by another member about how FBBO could benefit from having a subject like - PRODUCTS RECOMMENDATION/RATINGS/REVIEWS or like that, where us members could go to read and post about quality pieces, bad pieces, good and bad dealers, good and bad services, good and bad experiences, find a good vendor, best prices etc. A place where members can help and look out for each other. I think it's a great idea and we all would benefit.
                                   
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