I just read where our friend 'slepr1' posted a thread about some good service with B&M, so I felt I should share this...a few months ago I bought an Auto-Meter 'Street Tach' from Amazon, it was discounted over 50% because of 'damaged packaging'(according to Amazon). It was in perfect condition when I received it, and for about $60 it was a great deal. So.. I proceeded to crack the lens (don't ask) before installing it. I put it in the car and ran it for a few months then decided to contact Auto-Meter to see how much they would charge me to fix it. I was honest and told them I cracked it, and just wanted it repaired and was ready to pay a service fee since it was my fault, not theirs. They had me send it back (cost me $10.95 shipping) and they returned it to me, good as new in less than two weeks...no questions asked, no extra charge. Stand-up service in my book..