Paul_G
Well-Known Member
- Local time
- 12:10 PM
- Joined
- Dec 24, 2013
- Messages
- 2,091
- Reaction score
- 3,329
- Location
- Surprise, Arizona
The local store changed hands a few years ago. Been down hill ever sense. New counter guys are not very knowledgeable now.
I went in for front brake parts for the 73, complete overhaul, they had a $75 rebate on $250 or more. Great, so I ordered my parts and fluids and everything, over a couple of days it all came in. When filling out the rebate find out it must be on one receipt. Go back, counterman returns enough to hit $250 for the rebate and puts it on one receipt, including the core charges, so it didnt qualify, again, core charges dont qualify. Had to redo the order again, and put more on one singe receipt. Turn in the rebate again only to be denied because wheel bearings for the front rotors are not brake parts. Really? NAPA SUCKS!
The counter men should know what qualifies for the rebates they are offering. Talked to NAPA corporate rebate center and explained that new rotors dont come with bearings and are useless without them. They are part of the brake overhaul, but she didnt care, still denied.
I am thinking seriously about returning the entire order including stuff that is still on other receipts, about $400 worth, and letting them have it all back.
I went in for front brake parts for the 73, complete overhaul, they had a $75 rebate on $250 or more. Great, so I ordered my parts and fluids and everything, over a couple of days it all came in. When filling out the rebate find out it must be on one receipt. Go back, counterman returns enough to hit $250 for the rebate and puts it on one receipt, including the core charges, so it didnt qualify, again, core charges dont qualify. Had to redo the order again, and put more on one singe receipt. Turn in the rebate again only to be denied because wheel bearings for the front rotors are not brake parts. Really? NAPA SUCKS!
The counter men should know what qualifies for the rebates they are offering. Talked to NAPA corporate rebate center and explained that new rotors dont come with bearings and are useless without them. They are part of the brake overhaul, but she didnt care, still denied.
I am thinking seriously about returning the entire order including stuff that is still on other receipts, about $400 worth, and letting them have it all back.