nigel
Well-Known Member
I have been left pulling out my hair over the last week. I normally deal with summit or rock auto but most recently I bought from JEGS through their eBay page. While I am waiting for a few parts to be done for my new engine build I decided to give my satellite a much needed bit of tlc in the form of a new trunk floor. I went with the two section as I’m not replacing quarter skins or tail panel.
Jegs came out on top as the cheapest for shipping costs and I also was able to prepay importing duties which can be quite large. Well a week later my parts arrive. I was like a child at Christmas with the excitement. I opened up the first box which was an AMD box and in it was the left trunk panel half and it looked amazing. The second box was a slightly larger box which I thought was strange. I opened it to find the AMD box inside it already opened. I took the right panel out and it looked like waves in the ocean with bends. Let’s say I wasn’t happy and that’s when my investigating kicked in. I checked the outside box which was perfect and not a single dent or mark could be found. All there was on the box was my address label and a jegs item discription label. I removed the inner AMD box and found someone else’s name and address stuck to it. I promptly contacted jegs who denied the item was a return to them even after reviewing the photos I sent of someone else’s details. They told me to file a case with the shipping company as jegs won’t deal with international cases. I filed a dispute case with eBay who passed me onto PayPal who first informed me jegs would have to pay for a return if I win but have since contacted me with terms and conditions station if I win I must pay return costs.
Has anyone else had issues before with jegs?
Jegs came out on top as the cheapest for shipping costs and I also was able to prepay importing duties which can be quite large. Well a week later my parts arrive. I was like a child at Christmas with the excitement. I opened up the first box which was an AMD box and in it was the left trunk panel half and it looked amazing. The second box was a slightly larger box which I thought was strange. I opened it to find the AMD box inside it already opened. I took the right panel out and it looked like waves in the ocean with bends. Let’s say I wasn’t happy and that’s when my investigating kicked in. I checked the outside box which was perfect and not a single dent or mark could be found. All there was on the box was my address label and a jegs item discription label. I removed the inner AMD box and found someone else’s name and address stuck to it. I promptly contacted jegs who denied the item was a return to them even after reviewing the photos I sent of someone else’s details. They told me to file a case with the shipping company as jegs won’t deal with international cases. I filed a dispute case with eBay who passed me onto PayPal who first informed me jegs would have to pay for a return if I win but have since contacted me with terms and conditions station if I win I must pay return costs.
Has anyone else had issues before with jegs?
