WARNING: Ed story time...
What triggered me to post this on this particular morning was an experience
I had yesterday.
A little background:
Even though I'm not employed to do so anymore (being "senior",
the company tries to keep me chained to the desk and let the younger guys
go out and serve customers), sometimes when I land an old customer for this
new company I work for, I decide to still go do it myself anyways.
Yesterday was one such situation...
The location was a very old warehouse that's pushing 100 years old, originally
for production of dairy products for Pet. At one time, the fields nearby actually
had the cows that produced the milk for the plant, which was processed there
fresh daily.
It's been a logistics warehouse since the conversion in the 90's, when I started
going down there for my gig (fire sprinklers).
I love old buildings and this one is no exception - and really, nobody there now
knows the joint quite as well, since I've been wandering around in there even in
those old days in the pitch dark (no power), alone and doing my thing.
The joint is genuinely haunted - and I don't generally believe in such - but that
place is.
I have quite the history with the place as a result and have seen quite a few things
go down there over the decades, some directly involving me (I even separate my
shoulder down there one time in the middle of an "event"), so I wanted to go do
their inspections one more time...
Met the new owners, a transport and logistics company of national prominence -
and met up with a fellow that's been there almost as long as I have. I've actually
seen him grow up, start a family and become the right hand man of the rich guy
that owned the place formerly - he also knows the place very well, probably better
than anyone.
He's been sort of a friend as well and knows of my history there, and me personally,
quite well.
What I expected was a sort of visit with nostalgia and a good overall inspection experience
as I always try to provide, done with a friend for the "new guy"....
What I got instead was a lot of "banty roostering", as my "friend" gave me the cold shoulder
and spent his time trying to show the new owner how much he knew about the place.
At first, I was offended somewhat and sort of saddened...but as I realized none of what was
taking place was actually about me and what I was there to do at all, I decided to resign
myself to the situation as presented and just do the damn job, pretty much as if I was
alone - the job is the job after all and it needs to be done properly.
Occasionally, they'd break up their little banter with one another and want to know something
about this or that equipment and would ask me, so I'd answer as briefly and matter-of-factly
as I could so they could get back to whatever they were on about...
The rest of the time, I resigned myself to simply revisiting my own memories of everything I'd
witnessed and been a part of over the years going down there - experiences that could have
been quite helpful to these guys, if only they wanted to know (they didn't).
I walked the joint out thoroughly, properly, professionally - and when it was over, I thanked them
for the business and the chance to come visit the facility one last time...
When I said that, my "friend" looked at me like a light bulb came on over his head;
it apparently had finally dawned on him that I was saying goodbye, I suppose.
I wished him and his family all the best and went on my way...knowing odds are that was the last
time I'd ever set foot in there after 25 years.
These days, as I approach many such customers (many of them considered friends at one point)
this sort of thing happens often.
With each of them, there have been many times I personally went totally out of my way to come
to their aid when emergencies arose; in some cases, I wound up spending days in their facilities,
working around the clock to get them back in service under the mandates of Fire Marshals or some
such.
I was always there when they called and that's why they stuck with me through company changes,
my own medical travails, all that stuff.
Now though? Many act as if the clock has been reset and all that history of being there for them
doesn't matter anymore - and that I am no longer their trusted buddy.
It's hard to accept such a thing for me, of course...
Makes me question whether a career spent going the extra mile for others, in a pretty noble
profession, was actually worth the effort??
In the end, I suppose we all do what we do for our own specifications, standards, levels of effort -
and when we're gone, somebody else will fill those shoes and all we'll be is a name on an old
report or inspection tag somewhere...and it's just a shame it has to be that way.
Me done.