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Cold Case radiator… Am I missing something?

Sorry, 844-REAL COLD ask For Ken but I also have our product development manager already looking at this topic.

In the mean time, can I ask that the rest of you let us work this out with the buyer and then you can all resume piling on after we've had at least a chance to make it right? lol? :poke:
 
Quote[ So when you buy an aluminum radiator, the #1 goal is normally to have the absolute best cooling. Sometimes the trade off is clearance issues which are especially prevalent on the 22" B body radiator because a single fan is optimum for cooling but not good for clearance. We could have made a 2 fan kit that would have solved any clearance issues but the fans would be so small that they would do a terrible job of pulling air. So the trade off is optimum cooling vs optimum fitment.]Quote

I believe the poster of this thread placed the order and went by your company's suggestions. I had issues with mine that when I called I was told I was the only one that complained. I took care of my issues but find it ironic that others had the same complaints. To me you should be listening.
 
Ccas said:
I'm really sorry you are having this issue. For you and for selfish reasons. We certainly aren't thrilled about paying all those sponsorship fees to have one single topic ruin our reputation because of a handful of members that pile on. I'm sure they are trying to support you but in the big picture, it doesn't help. It makes you more angry. It makes viewers confused.

We have plenty of B body owners that have Cold Case kits successfully installed. That being said, since your car never came with an electric fan/shroud kit, there's a number of variables that can affect the clearance. The first one is that our radiator is thicker than the original purposely to give you better cooling capacity. We could make an aluminum radiator that matches the OEM radiator of your car but then it wouldn't cool as well. So when you buy an aluminum radiator, the #1 goal is normally to have the absolute best cooling. Sometimes the trade off is clearance issues which are especially prevalent on the 22" B body radiator because a single fan is optimum for cooling but not good for clearance. We could have made a 2 fan kit that would have solved any clearance issues but the fans would be so small that they would do a terrible job of pulling air. So the trade off is optimum cooling vs optimum fitment.

We've worked with the A-body forum members (or should I say they've worked with us) and because of their help, we've gotten some really nice OEM fit products for those guys. We've done the same with some members here but mopars are tricky. There are many different motor options and they seem to all change each year.

Our goal is to get every year and every combination right but it doesn't happen overnight. If you just want to vent here, there's not much we can do. :( I guess in the heat of the moment, I can't blame you. I've caught myself doing this on occasion too. However, If you want us to help you solve the problem, then you should call our office and we can work our way through this. We REALLY would like to get it right. And as always, if we can't get it right, we offer a 100% money back guarantee on all our radiators. Yes 100%.
Click to expand...

I do appreciate your perspective and for reaching out. I guess the difficult thing to swallow, especially after reading your post, is that when I contacted cold case and told them what car I had and what I wanted they provided me with a product. There was no mention of the radiator being thicker than stock and that the fan would cause issues with the water pump pulley. In your explanation you seem to be very familiar with this issue and that this is going to happen. When I ordered there was no second guessing no questioning. They just provided me with a radiator and a fan and a fan shroud. there’s also one place that states the cold Case radiators, once painted black, are very hard to differentiate between originals. With that said any change in thickness or size seems to me would be very obvious. Also, the one mounting hole that does not line up with the radiator support. It seems that many members of had this issue and let cold Case know about it but nothing has been done.
With all of that said when I ordered if they would’ve told me that it was thicker and that the electric fan and fan shroud would be an issue with the water pump pulley I would not have ordered a radiator and everything that I did. Again I appreciate your perspective and you seem very clear on this issue that it is thicker and then it won’t fit. I’m not sure why the person I ordered from didn’t mention the same thing.
 
As far as discussing it on this forum, it’s not like all of the people responding have not had issues. They are all aware of the issues of the radiator and are just sharing similar experiences. I would say being a member of cold case I would see all of that and make the corrections. I would take that as creative criticism and fix the problems.
 
I hope this post does not get deleted. We as members of this site and Mopar enthusiast are simply sharing our experiences.
 
Please allow me to dissect this to cut to the chase!
Ccas said:
all those sponsorship fees to have one single topic ruin our reputation because of a handful of members that pile on. I'm sure they are trying to support you but in the big picture, it doesn't help. It makes you more angry. It makes viewers confused.
Click to expand...
Then why have other members complained in this topic about the same issues Bafraid is having?

Ccas said:
The first one is that our radiator is thicker than the original purposely to give you better cooling capacity. We could make an aluminum radiator that matches the OEM radiator of your car but then it wouldn't cool as well. So when you buy an aluminum radiator, the #1 goal is normally to have the absolute best cooling.
Click to expand...
So if Aluminum dissipates heat faster than Copper & Brass combined, then why do you need a radiator that much bigger?

Ccas said:
There are many different motor options and they seem to all change each year. Our goal is to get every year and every combination right but it doesn't happen overnight.
Click to expand...

Really? Let's see, the whole 60's were nothing but /6, 318, 316, 383, 416, 440. All those motors seem to interchange from year to year, and from car to car. Radiators I agree don't really interchange, but can be adapted if willing to put in the work. How many years have you been working on this to get it right?

Ccas said:
we offer a 100% money back guarantee on all our radiators. Yes 100%.
Click to expand...

I guess when you can't get it right and other members express their disappointment about your product and issues they've had, that that's best best thing you got going for you right now! JMHO, Good Luck

Personally???? I wouldn't trust you with my T.P!
T.P = toilet paper

BAFRAID said:
I hope this post does not get deleted. We as members of this site and Mopar enthusiast are simply sharing our experiences.
Click to expand...
It surely shouldn't but to enlighten the owner about the sponsors he promotes on his forums, and the problems his members are having with said sponsor!!
 
Ccas said:
Sorry, 844-REAL COLD ask For Ken but I also have our product development manager already looking at this topic.

In the mean time, can I ask that the rest of you let us work this out with the buyer and then you can all resume piling on after we've had at least a chance to make it right? lol? :poke:
Click to expand...
I did reach out to Ken through email because when I called there was no answer as they were closed. He has sent me an email or two back-and-forth. The last was simply asking me to send a picture of my original radiator and to clarify it is a 22 inch radiator. I have sent this back but I’ve not heard anything. I did let him know that these were the same questions they asked me and same information I provided when I ordered.
 
BAFRAID said:
I do appreciate your perspective and for reaching out. I guess the difficult thing to swallow, especially after reading your post, is that when I contacted cold case and told them what car I had and what I wanted they provided me with a product. There was no mention of the radiator being thicker than stock and that the fan would cause issues with the water pump pulley.
Click to expand...

And this is why I am really sorry. For the vast majority of our radiators, there are no issues. Even with Mopar it's only a limited amount of 22" units AND its only when purchased in combination with a 'kit'. So the tech guys are quite confident when getting customers setup. An issue like this will certainly change that. I will make sure the guys are more careful in reminding owners that a measurement of the free space should done on 22" Mopar 'kit's before finalizing.

Again, I really apologize you got broad sided.
 
BAFRAID said:
I did reach out to Ken through email because when I called there was no answer as they were closed. He has sent me an email or two back-and-forth. The last was simply asking me to send a picture of my original radiator and to clarify it is a 22 inch radiator. I have sent this back but I’ve not heard anything. I did let him know that these were the same questions they asked me and same information I provided when I ordered.
Click to expand...
ok, good. So I showed the guys this topic and they will now be able to see all your pics. As far as picking up phones and being open, we like most have had a challenging time with Covid here in PA. We also had one of the nastiest winters on record. It's not an excuse but i mention it in hopes that you'd be a little more sympathetic. :lol: We normally get high marks for the way we handle tech situations.
 
Ccas said:
ok, good. So I showed the guys this topic and they will now be able to see all your pics. As far as picking up phones and being open, we like most have had a challenging time with Covid here in PA. We also had one of the nastiest winters on record. It's not an excuse but i mention it in hopes that you'd be a little more sympathetic. :lol: We normally get high marks for the way we handle tech situations.
Click to expand...

Thank you. So where are we now? I still have a radiator, shroud, and fan I cannot use.
 
you can call or If you want to PM me your number, I can have someone give you a call. but I'd like to give the guys one more day to analyze the pics and come up with some options for you.
 
@69a100 there is nowhere that says aluminum dissipates heat better than brass/copper radiator. It is structurally stronger in a thinner tube, allowing a larger surface area to be cooled. 2x1.25" cores cool extremely well in aluminum. You cannot make brass cores 1.25". A believe the best is 5/8", maybe 3/4". That is why brass has more rows. But as the air passes through the 3rd n 4th row, air has collected heat and is no longer efficient.
 
It's funny that the C body crowd doesn't have the problems & complaints that the B body folks do. I haven't searched if the A body's are having problems or not?? I wonder what's up with that?
 
Currently, I'm using a Wizard Radiator for my BB. Fit to stock rad support bolts = perfect. Mount OEM shroud to radiator = perfect. I'm using a narrower Hayden clutch with OEM fan, sits in shroud opening = perfect. Ability to cool in summer = perfect.
 
Only because my stock OEM radiator got impaled by my fan from a broken Chinese engine mount.
 
WileERobby said:
Only because my stock OEM radiator got impaled by my fan from a broken Chinese engine mount.
Click to expand...
I have my original radiator. I’m sure it needs to be taken apart and cleaned out. I’m just not sure who to trust to do that.
 
BAFRAID said:
I have my original radiator. I’m sure it needs to be taken apart and cleaned out. I’m just not sure who to trust to do that.
Click to expand...
Hah... I had a local guy for YEARS used to do all my boiling out & recores... like others in the trade, out of business for some time now
 
69a100 said:
It's funny that the C body crowd doesn't have the problems & complaints that the B body folks do. I haven't searched if the A body's are having problems or not?? I wonder what's up with that?
Click to expand...
Quite a lot of C bodies had more room between the rad and block, and you could use different thicknesses of fan spacers. I think I have about 5or 6 different spacers.
 
I'm not sure of how much room you have between radiator and water pump pulley face. This 17" electric is only 2-5/8" total depth. It is vacuum molded and allows air to flow naturally through the shroud like a factory shroud. It is pricey though. I'm waiting for the CCI-1226 due to width of shroud fitting my 26" radiator better.

http://coolingcomponentsinc.us.com/portal/store/products/cci-1740/
 
Speaking of room between the radiator and pulley, hey @BAFRAID if you don't mind what is the measurement in there from the radiator, to the face of the water pump pulley?
 
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