we have a decent Napa here Debco/Napa
all older people & the owner Debbie (& her husband) an old dirt racer
they do pretty damn well
it's not a big store at all, lil' small shop in back
but the people upfront know their ****
I either buy there or Summit Racing, have it in 2 days usually
never really had much trouble with either place
I always research the parts, get the part #'s etc.
before I buy or walk-in, just in case
that way I get what I ask for
The big-box corp. parts stores are horrid for customer service
& they (powers to be) want to give them a $15 min. wage
they don't deserve the $10.50 min. wage now
many of the managers aren't much better
we will have a huge change to self-service, customer kiosks
welcome to the "new world order", literally
sad most the kids/or even older folks (not all of them)
that work in these bigger stores/corporate setting,
don't know **** or don't care
it's just a job to them
if it's not in the computer they are "mostly clueless"
I worked in a parts store as a kid, between school
Monument Auto Supply, Concord, Pleasant Hill & Antioch
it was a different time too, yes a simpler time in many ways too
but;
I knew parts & #'s & cars/trucks in general,
even the repair or machining side
many times, I'd go out & look at their cars
to help & identify what they wanted or actually needed
it was surprising how many people that didn't know ****,
but would try to do it themselves, like I said it was a different time...
