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Ordered a complete interior today from Legendary

Scott Kiger

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Have a 68 road runner waiting for it’s turn in the metal shop and got a 20% flash sale offer from Legendary good for today only. I went ahead and ordered all my soft trim pieces including headliner, visors, and door panels. Mercy was I shocked at how expensive it has gotten in the last two years. Plus he said prices are about to go up again. Blows my mind. He also said it would be Jan 2023 before I got them. Glad I don’t need them right now.
 
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Do they charge your credit card and hold the money for 10 months before you get your stuff, or make the charge when they ship it?
 
Wow, I should make that same call after work! 20% off sounds nice!
 
Do they charge your credit card and hold the money for 10 months before you get your stuff, or make the charge when they ship it?

I figure they will charge me for all of it now, but I honestly don’t know. Really wasn’t important to me. I trust them 100%
 
Wow, I should make that same call after work! 20% off sounds nice!

I don’t know if it was a blanket offer they emailed everyone or what, but I ordered $3,000 worth of stuff and got $600 off the price.
 
Wow! They are still quoting almost a year out and are offering sales? Most companies do that when they are slow, to drum up business. Crazy.
 
They charge your credit card when you place the order.
Apparently so.
From their website:
"3. Payment. Unless otherwise agreed to by Seller, payment must be received by Seller at the time of order. Seller accepts Visa, MasterCard, American Express, and Discover. Buyer must include the cardholder’s name, credit card number, billing address, billing address, and security code. Seller also accepts certified bank checks, money order, and personal checks, but any order paid by personal check will be held for 5 business days. Please reference your order number on the check. You may also pay through PayPal by providing Seller with the email address that corresponds to your PayPal account. Once the information is provided to Seller, we will make a request for the funds through PayPal. All payments must be in U.S. funds. Notwithstanding the foregoing, Seller may in its discretion choose not to charge your credit card until your order has been shipped."

In my opinion, the last sentence should be their (and anyone elses') policy, not a mere "discretion".
In fact, I'd be willing to bet that a major reason why they have such a ridiculous delivery timeframe is because
they already have your money up front.

I still remember them when they started. About 1983, I did a deal with them where I sent them my original seat
upholstery out of my then '68 Super Bee so they could make patterns from it for their records (same upholstery
as the Coronet 440 that year). They gave me a half-off deal in exchange for doing so; they were small and a
pleasure to do business with then.
The monster they've become over years (victims of their own success?) is sort of sad to me, even though they
apparently are still the best at what they do.
 
I ordered all the sheet metal for the car from AMD and was pleasantly surprised that every piece but one was delivered within two weeks. That one was back ordered but is supposed to be here in April
 
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Yeah, the delays are a little maddening. I ordered white seat covers and door panels back in August. March 23rd, still not here. Supposedly due to ship sometime this week. If you are still this backlogged and it is not due to materials (would be nice to know if it was), I would think you could hire some more folks. For what it cost me I was tempted to take a course at my local technical college and just learn to do it myself. It would probably be near the same price in the long run. And then I could start doing it for folks here and retire from my day job. :)
 
Apparently so.
From their website:
"3. Payment. Unless otherwise agreed to by Seller, payment must be received by Seller at the time of order. Seller accepts Visa, MasterCard, American Express, and Discover. Buyer must include the cardholder’s name, credit card number, billing address, billing address, and security code. Seller also accepts certified bank checks, money order, and personal checks, but any order paid by personal check will be held for 5 business days. Please reference your order number on the check. You may also pay through PayPal by providing Seller with the email address that corresponds to your PayPal account. Once the information is provided to Seller, we will make a request for the funds through PayPal. All payments must be in U.S. funds. Notwithstanding the foregoing, Seller may in its discretion choose not to charge your credit card until your order has been shipped."

In my opinion, the last sentence should be their (and anyone elses') policy, not a mere "discretion".
In fact, I'd be willing to bet that a major reason why they have such a ridiculous delivery timeframe is because
they already have your money up front.

I still remember them when they started. About 1983, I did a deal with them where I sent them my original seat
upholstery out of my then '68 Super Bee so they could make patterns from it for their records (same upholstery
as the Coronet 440 that year). They gave me a half-off deal in exchange for doing so; they were small and a
pleasure to do business with then.
The monster they've become over years (victims of their own success?) is sort of sad to me, even though they
apparently are still the best at what they do.
I restored a 1964 Dodge Polara 500 convertible a few years ago. It was Anniversary Gold with gold interior, which Legendary called Olive Metallic. According to Legendary, this colour of vinyl was not being reproduced, so all the material used on my car was N.O.S. So, I not only paid the regular charge for the upholstery pieces, but an additional N.O.S. charge for each piece that depleted their irreplaceable stock. Therefore, my interior cost pretty well double the cost of a black interior. With the seat sets, door panels, visors, convertible top well, convertible top, and carpets, I had more $$$ in the interior than I did in my powertrain. I can not fault the quality of their materials or workmanship. However, as with most projects, there were a few hiccups along the way. They shipped a hardtop rear seat cover set to me instead of the requested narrower convertible pieces. The carpeted hardboards for the sides of the console were made incorrectly. When I explained what I needed, they said that their patterns were correct, and what I described was only used for Plymouth. I tried to argue that Dodge and Plymouth consoles were identical, to no avail. It is a total PIA to return incorrect pieces across the border. I ended ordering my required pieces for a Plymouth and got the right parts. At the end, I tried to order extra Olive Metallic vinyl yardage to cover a couple of visible areas that Chrysler just left in untrimmed hardboard. Legendary would not sell it to me, because they correctly maintained that it did not come from the factory that way. Their defense was that that were conserving this N.O.S. vinyl covering for customers that needed it. I explained that after spending thousands of $$$, I considered myself as one of their better customers. They did not see it the same way, and would not sell me 3 yards of material. I ended up getting what I needed from SMS, and have never considered doing business with Legendary again, due to their pettiness.

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I ordered a complete interior for my '69 Dart GTS from Legendary in early January - yes, they hit the credit card immediately, and told me items would be at least 233 days (their estimate).

However, I did receive a couple of items within two weeks - front seat cushions and the headliner - which I guess must stock items.

Only 155 days to go on the balance of items (front and rear seat covers, door panels, rear seat panels, visors) - which I figure will be delivered right around Labor Day!
 
Wow! They are still quoting almost a year out and are offering sales? Most companies do that when they are slow, to drum up business. Crazy.
Or when they are about to go belly up.....
 
That would be bad with everybody's advance payments in hand!
I've been caught up in crap like that before.....and is one reason I won't order stuff unless they guarantee (and even that doesn't mean much these days) it's in stock.
 
Well, if it makes anyone feel any better, they have been in business over 40 years now....
But I gotta wonder how much outsourcing of manufacturing they're doing and if that could
explain the insane lead times?
 
The way I see it is that a lot of these pieces are not that "specialized" and there is no reason to hit your credit card a year before the goods ship. For example a black set of seat skins for a 1970 Cuda, really you would think they would be selling about 50 sets of those a year. So why the taking of your money early for not that rare of a part?
Gold seat skins for a 64 Savoy? Well maybe.
And yeah hire more people if you're a year behind, or shut it down.
 
I ordered my front seat covers/ foam through a dealer for them. No upfront money, supposedly late May delivery.
 
Ordered 1970 GTX covers and door panels. They said it would be 8 months and it was 8 months and 2 weeks.
 
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