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Moral to the story. All companies have a customer service person or department. Only God is perfect and every body else should be given the chance to correct things that just go wrong sometimes. Contact customer service first and give them the whole story. Be careful to not be the one who...

OK, can you see why just a picture without words (looks like a tie rod adjusting sleeve) doesn't tell the whole story.? As I said instead of assuming everybody understands by just a picture what point you are making. Possible scenarios: (A) Bought it second hand and want to know if you can fix...

The whats your point question is a legitimate one. People post questions mostly with no information. The OP should have done more than just post a picture with no comment. Most people are not mind readers. Could have said, " what should I do?" or " I notified PST " Or maybe he didn't even buy...