attaboy
Member
Purchased from macautopartsdiscounts two front struts for 2007 Maxima (wife's car, not mine). I had them installed. Within 4 months they both failed (normally these items should last at least 5 years, the factory ones lasted 7 years). I tried to get a refund from macautopartsdiscounts but they refused unless I purchased the exact same thing again and pay for the shipping to boot. Only then could I send the faulty ones back for a refund.
Why would I buy another set of the same thing that failed in four months? All I wanted my money back. I didn't even mention the cost of having them installed the first time. Now they want me to put the same thing back on my car and pay for yet a second install. What if the second set is bad....do they expect me to pay for yet a third set and the install?
macautopartsdiscounts warranty is worthless. They make so difficult and expensive for their customer that you cannot collect. Their customer service department is a joke. This is a RIPOFF company. Do not do business with them! Just a heads up because they sell Mopar parts also.
Thanks
Why would I buy another set of the same thing that failed in four months? All I wanted my money back. I didn't even mention the cost of having them installed the first time. Now they want me to put the same thing back on my car and pay for yet a second install. What if the second set is bad....do they expect me to pay for yet a third set and the install?
macautopartsdiscounts warranty is worthless. They make so difficult and expensive for their customer that you cannot collect. Their customer service department is a joke. This is a RIPOFF company. Do not do business with them! Just a heads up because they sell Mopar parts also.
Thanks
