PG parts........Quality? pfft!! Customer service? lol!

Interior

  1. MOPARENT

    MOPARENT FBBO Gold Member FBBO Gold Member

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    So I ordered the $600 bucks worth of lower dash pads my 68 DC needed, they arrived with mfg defects so I sent them back and asked for better ones....A few days later I call and PG comes up with a story that they were unboxing new ones and trying to find me a better set.....2 weeks later they send an email with pix offering parts just as crappy as the ones I returned. So instead of them simply calling the Chinese daycare center that makes these and demanding a quality review, they tell me I'll get a refund and bub-bye! WTF? They get to just give up? Who stays in business long with that attitude?? I'm not that hard to please, but their stuff is fkn junk for the money and it appears that they could care less...So now what? Who else is making lower pads? Non AC?
     
  2. 65-440

    65-440 Well-Known Member

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    sounds similar to classic.. I've been far from pleased with the quality of their stuff ...
     
  3. rebel513r

    rebel513r Well-Known Member

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    Try to post an honest review and see what happens. it will never make it on there. They SUCK. They are from the same manufacture in china but classic is easier to deal with. I ground on some hood mounted turn signal housings for an hour to get their lenses to fit. Still sometimes its those junk Chinese parts or nothing. They got us by the balls really no competition.
     
  4. Kern Dog

    Kern Dog FBBO Gold Member FBBO Gold Member

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    These suppliers are at the mercy of whoever is making these things. You just know that their guys answering phones have heard these stories many times. They are probably as frustrated as you are. They would prefer to sell high quality stuff wouldn't they? Fewer complaints, more sales, etc.
     
  5. threewood

    threewood FBBO Gold Member FBBO Gold Member

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    I had an issue with a dash pad I ordered through MrMoparts for my 62 Plymouth. It looked nice but peeled off the first day I parked it outside. MrMoparts had ME deal with the vendor instead of them giving me a refund and them dealing with their supplier. Took well over a month for a refund. They have not received any more of my business.
     
  6. gary h

    gary h Well-Known Member

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    PG had Chinese Garbage Ten years ago ! It's probably much worse Today. Back then I got antenna rings that were wrong and Emblems Slightly smaller than Originals. Their Six way manual seat tracks were Chinese shit too. O/S door handles scratched fresh paint when opened. Never Again!!!