uk-maxie
Well-Known Member
Hi all
Bit of a long shot I guess - relatively small part on a relatively rare (ok, just uncommon :icon_rolleyes
car....
Just received an order we placed with Year One, including a pair of 'Lower Dash Trim' pieces (their part # LDT68).
They have a 'smooth' and a 'textured' option on the website, so we chose the smooth as that's what our original parts are.
Trouble is, the parts we received are definitely textured. You can just about see the finish in the pics below (we left the part in the bag in case we had to return it).
They say:
"I have issued you a refund for these parts you received. The part actually has a pebble grain to it which is not smooth. We do not have and to our knowledge there is not a smooth part like you need available."
Nice that they've admitted (in a round-about way) their catalog/website is wrong, but it doesnt help us get the parts we need.
Has anyone here seen proper smooth parts available from any other supplier, like the slightly tatty one in the pic?
Thanks!
Bit of a long shot I guess - relatively small part on a relatively rare (ok, just uncommon :icon_rolleyes
Just received an order we placed with Year One, including a pair of 'Lower Dash Trim' pieces (their part # LDT68).
They have a 'smooth' and a 'textured' option on the website, so we chose the smooth as that's what our original parts are.
Trouble is, the parts we received are definitely textured. You can just about see the finish in the pics below (we left the part in the bag in case we had to return it).
They say:
"I have issued you a refund for these parts you received. The part actually has a pebble grain to it which is not smooth. We do not have and to our knowledge there is not a smooth part like you need available."
Nice that they've admitted (in a round-about way) their catalog/website is wrong, but it doesnt help us get the parts we need.
Has anyone here seen proper smooth parts available from any other supplier, like the slightly tatty one in the pic?
Thanks!