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My friend had a customer complaint today....

kiwigtx

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My buddy Cliff aka 'mowpar' was accosted today by an 'Independent Woman' in front of a bunch of customers, and friend at his workshop today. Cliff was so horrified at her audacity that he couldn't wait to tell me what happened.

Apparently this 'woman' started ranting and raving about the poor quality Bosch wiper blades that Cliff had fitted some time ago. She says she got caught in a heavy rain downpour and couldn't see where she was going. Now, being a school teacher, you would think she could tell the story correctly. Cliff pointed out that in all his years of fitting Bosch blades, that he had never had a customer complain about their quality. I am one of his customers, and he uses the Bosch brand exclusively. Upon inspection of the car, Cliff pointed out the heavy build-up of bee excrement and sap plus general dirt and crud, along with a multitude of scratches.

This woman then started on about getting the car serviced and having an oil change done. Cliff was having none of this, and she pointed out that her 'ex-husband' gave her advice on where to get the car serviced. She had been told to go to the local Toyota Service Centre and have the work done. Cliff wished her luck with that, and said not to be surprised by a $600 bill for an oil change. She disputed the $600, and then said she could do it herself, being an independent woman and all......:jackoff:

She then turns to Cliff's Trainee Caleb, and cracks this one out at him - "You know.......men love it when they feel like women need them to do stuff like this"
Caleb quick as a flash replied "I got rid of my last girlfriend because of all that ****." :D

Cliff then pointed out that he had observed the local kids saunter past his workshop for many years now, and he had noticed something. He said about the advent of the Man-Bun and all these stupid fashion statements...and said that "The boys are now girls, and the girls have become boys." and followed with "It's fanny (pussy) licking lesbians like you who have ruined society"
With that she got in her car and left. :lol:

I'll point out that Cliff doesn't normally get all riled up like that, but she started it and she pushed a few buttons.
 
Thought things were only getting stoooopid in the U.S. :( Man buns.....they are boy buns, head knots or knobs.
 
The customer is always right, even when they're clearly wrong, unfortunately.
 
The customer is always right, even when they're clearly wrong, unfortunately.
Ya know, there are some 'customers' that are so right that there's nothing you can do for them except to tell them to get the hell out and never come back and when you get a round of applause from other customers because you just did that, then you know you did the right thing!
 
Well, you know why she has an ex-husband. Poor guy probably never had a chance.
 
She sounds lonely. I can't ever imagine why. :D
 
Ya know, there are some 'customers' that are so right that there's nothing you can do for them except to tell them to get the hell out and never come back and when you get a round of applause from other customers because you just did that, then you know you did the right thing!
I'd rather be better than the person I'm dealing with, but don't look down on them. Simply telling them, "I can't help you than." is a much better response than stooping to their level and downtalking them. Reason being, people talk. They could not recommend you to more and better customers.

Besides, one day the tables might be turned, and you'll be the customer.
 
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I'd rather be better than the person I'm dealing with, but don't look down on them. Simply telling them, "I can't help you than." is a much better response than stooping to their level and downtalking them. Reason being, people talk. They could not recommend you to more and better customers.

Besides, one day the tables might be turned, and you'll be the customer.
Ok Mother Theresa.......
 
I'd rather be better than the person I'm dealing with, but don't look down on them. Simply telling them, "I can't help you than." is a much better response than stooping to their level and downtalking them. Reason being, people talk. They could not recommend you to more and better customers.

Besides, one day the tables might be turned, and you'll be the customer.
I was polite in saying 'please leave' when there were no other options with this belligerent customer. Our store was sales and rentals but we were not there to give them free stuff and when someone walks in with all kinds of expensive jewelry and clothing and is behind on payments 4 months and has nothing but lame excuses and starts bitching at me because I repoed their stuff....well, it's either my business going down the tubes or putting my foot down. Also, in most cases, birds of a feather flock together and if their friends are anything like them, then I don't want to do business with them either.
 
She got EXACTLY what she deserved. Today's PC society will be this country's downfall. Sadly NZ is having the same problem.
 
I can't even start with what I must endure in the towing end of the biz.I will say that what is getting transported gets PAID IN FULL before I unload.It's hilarius when I tow a $60k car to a multimillion dollar home and they cry they have no money:rofl:
I can tell when someone is down on their luck and I cut them a break,,,,or young & purty....:lol:

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I can't even start with what I must endure in the towing end of the biz.I will say that what is getting transported gets PAID IN FULL before I unload.It's hilarius when I tow a $60k car to a multimillion dollar home and they cry they have no money:rofl:
I can tell when someone is down on their luck and I cut them a break,,,,or young & purty....:lol:

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The rich don't stay rich spending money
 
She got EXACTLY what she deserved. Today's PC society will be this country's downfall. Sadly NZ is having the same problem.
Doesn't matter if she deserved it or not. Let her sink into her own fire without giving her anything to fuel it. Being irrational just encourages others to do so.
 
Doesn't matter if she deserved it or not. Let her sink into her own fire without giving her anything to fuel it. Being irrational just encourages others to do so.

I disagree!! Coddling her and letting her get away with that behavior is what creates crybaby snowflakes. Do unto others...
 
Do that, and you might as well yell at the guy you see in a mirror.
 
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