UPS shipping costly lesson today

[toolmanmike]

I remember now that the UPS drop off store did weigh one package and the weight was under what I got. They also weighed the other box, which I had 2 pounds heavier and it too was under what I told them and that was a bathroom scale. Edit: No measurements though.

It sounds logical to have the drop off point weigh and measure in front of you as a witness. Possibly a photo of these figures would be another proof of correctness.

I like Mr. Laysons technique!

Got to love that Rick. He's a great guy. A no bull Sh*T kind of guy.

 

[33 IMP]

"Hopefully things improve someday"?

I don't think I'd hold my breath.

 

[YY1]

Been doing it for at least a century-

9/10ths of a cent??

 

[j-c-c-62]

Think of the wasted added complexity of the machinery, the signage and the nighttime lighting etc that 9/10ths costs everyone, for what?
I could see it when gas was $.17&9ths. when it's over dollar, that is a tenth of a penny.

Removing that would be an EO I would support, if I am not crossing the line here.

 

[Davefinan]

I used to enjoy selling stuff online, resources like ebay were great for selling and shipping was reasonable and rarely caused any issues for me. I even sold some items to people overseas in Europe and Australia.
Now everything sucks, and I look at stuff I have cluttering up the house and would love to find new homes for. But selling online has become such a headache between selling platforms going downhill, scammer buyers, and shipping costs and hassles, that I view selling stuff with the same enthusiasm I have for scheduling a colonoscopy!
Props to you guys who will still jump through the hoops to sell online and ship. Swap meets or else watching stuff gather dust is about it for me now. Hopefully things improve someday.

I have been jumping through the hoops mainly because I’m trying not to burden my kids when that time comes.( not soon I hope) I can just see it all ending up in a dumpster and I would rather not have that happen. So I’m starting with the parts that are the most useful and sought after by enthusiasts. Hopefully I can thin it down so what’s left will fit in a couple of garbage cans

 

[rbkt65]

I did notice that pirate ship DOES round up to the nearest lb. I don't know how it happened, but when I went for my annual physical this morning, the scale at the dr. said the same as my bathroom scale. lost 16 lbs.

 

[oldkimmer]

Maybe a couple of the big sellers on here will comment on the shipping costs and what if any additional charges the are getting dinged with. Kim

 

[Rishi]

So, I recently shipped a few Mopar items recently in a UPS purchased 24x12x12 box, item shipped was approx 22x10.5x10.

Today Ebay notifies me UPS states actual shipment was 24x13x13 and upcharges me nearly 50% of original shipping cost that I have to eat.

I call the local UPS store that supplied the 24x12x12 cardboard standard box, and they state those are "inside" dimensions, and any amount over is increased in one-inch increments.

So why wasn't new dimension then 25"x13"x13"?

Sounds like a nice candidate for a class action lawsuit and substantial refund settlement.

UPS has a pretty good system to dispute the charges, if the time is worth it to you. I've done it more than once. You can also get a refund if they don't deliver it on time, regardless who's fault the delay is. Most shipping boxes (new, plain, sold in shipping stores) have the dimensions printed on the box, and those are indeed the valid dimensions of the box, be it inside or out.

 

[Rishi]

I was screwed on shipping by a local place that ships with all shippers.

Long story short, I disputed with my bank, used a bank issued card, and was refunded the entire amount.

You did the right thing. Well done.

 

[hunt2elk]

I have shipped 100's of items over the last couple of years, finding the best to use has been going through Pirate Ship. Couple of things I have learned is to round up to the nearest ounce after all wrapping and taping has been done (I have a very accurate HVAC refrigerant scale). And round the measurements up to the next inch as well. I have never been questioned or got an additional bill. Also, as soon as one measurement goes over 12" or the weight goes over 20 pounds, the rates go up substantially. This pertains UPS, USPS, and FedEx.

 

[j-c-c-62]

You did the right thing. Well done.

The shipping label was paid thru an Ebay account.
I can't win with ebay or my bank.
UPS is my only option in this matter.
Regardless, I can't argue the box outside wasn't bigger than the inside marked dimensions, and the UPS store that sold me the box is a franchise, and they say basically get lost.

 

[j-c-c-62]

I have been jumping through the hoops mainly because I’m trying not to burden my kids when that time comes.( not soon I hope) I can just see it all ending up in a dumpster and I would rather not have that happen. So I’m starting with the parts that are the most useful and sought after by enthusiasts. Hopefully I can thin it down so what’s left will fit in a couple of garbage cans

You are not alone.

 

[j-c-c-62]

This situation shared also then begs the question, if a box shipped is undersized or underweight, has anyone gotten a proportionate refund?

 

[Davefinan]

This situation shared also then begs the question, if a box shipped is undersized or underweight, has anyone gotten a proportionate refund?

Good question , but I think we can guess what the answer is to that. But hopefully it works both ways. I personally have no experience with it.

 

[33 IMP]

This situation shared also then begs the question, if a box shipped is undersized or underweight, has anyone gotten a proportionate refund?

NFL.
(NOT F#@king Likely!)

 

[Rishi]

Good question , but I think we can guess what the answer is to that. But hopefully it works both ways. I personally have no experience with it.

Overestimating weight does not cost lives - only profit. Underreporting does. Underreporting impacts the stopping distance and GVW of planes, trains and automobiles (and trucks, too)

Many years ago, I was shocked to learn the reported weight on retail packages is the MAXIMUM the product will weight, and it may weigh up to 10% less, but never over. Why? Because the stopping distance of a vehicles carrying the cargo must be able to keep people safe. That's hard to do if it's overweight. As such, most companies are mandated by law to confirm the shipments on record do NOT exceed the reported weight.

 

[j-c-c-62]

Overestimating weight does not cost lives - only profit. Underreporting does. Underreporting impacts the stopping distance and GVW of planes, trains and automobiles (and trucks, too)

Many years ago, I was shocked to learn the reported weight on retail packages is the MAXIMUM the product will weight, and it may weigh up to 10% less, but never over. Why? Because the stopping distance of a vehicles carrying the cargo must be able to keep people safe. That's hard to do if it's overweight. As such, most companies are mandated by law to confirm the shipments on record do NOT exceed the reported weight.

Isn't that solved easier in the name of safety by simply over reporting the stopping distance on vehicles?
I submit corporately the dollar is valued over safety.

 

[Rishi]

I submit corporately the dollar is valued over safety.

It is. culpability costs millions.

 

[j-c-c-62]

It is. culpability costs millions.

Which means bottom line, safety is irrelevant, only cost is.

 

[Xp29h]

So, I recently shipped a few Mopar items recently in a UPS purchased 24x12x12 box, item shipped was approx 22x10.5x10.

Today Ebay notifies me UPS states actual shipment was 24x13x13 and upcharges me nearly 50% of original shipping cost that I have to eat.

I call the local UPS store that supplied the 24x12x12 cardboard standard box, and they state those are "inside" dimensions, and any amount over is increased in one-inch increments.

So why wasn't new dimension then 25"x13"x13"?

Sounds like a nice candidate for a class action lawsuit and substantial refund settlement.

That is just absolute BS! I don’t call em UPS anymore, I call em ooops! So many problems with them over the years! They also have new rules on packaging or insurances won’t cover. Not that they ever did!