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Firm Feel Rant

Years ago I use to drop off PS cores for Dick. He’d give me $100 per core as long a the residule valve wasn’t missing. Did ‘‘this for several years. Last time I took him cores I found out he had retired. When I got to their place his kid, Matt only wanted to pay $20. Told him it wasn’t worth the time nor the expenditure of fuel for $20. Raised the tail gate and drove off. They came back with me to Phoenix. After that I would provide a core to anyone needing one to save them the core charge. At the time they were charging $200 core charge. Last time I ever dealt with them. Had a little bird tell me years later they were hurting for cores.

As a note, Redhead Steering is the place to get your steering boxes. They are out of the Seattle area.
 
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The shipping quote is BS. I can get on pirate ship measure my box weigh it and get an easy estimate for shipping costs on car parts I sell. Firm feel just being lazy.
 
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Firm feel just being lazy.
No, I wouldn’t put it past them to charge some exorbitant amount after they ship and bill your card. When you complain they are going to say the parts already shipped.

This is what the email said from Matt when he sent my invoice.

“Your invoice with Firm Feel, Incorporated is attached NOT including the shipping and handling cost. A final invoice as well as a tracking number will be sent out in separate emails by 5 PM (PST) the day your order has been shipped.”

So they bill your card any amount they want for shipping then ship your stuff and only when the stuff is out the door do they provide you with a tracking number and a final invoice to tell you how much they ripped you off in shipping charges.
 
The shipping quote is BS. I can get on pirate ship measure my box weigh it and get an easy estimate for shipping costs on car parts I sell. Firm feel just being lazy.
I think so too, I can have USPS or UPS do a pick up at their address.
 
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