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Parts ruined in shipping, FBBO Member refuses refund.

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Kern Dog said:
When stuff gets damaged or lost during shipping, why the heck is it up to the seller to refund the money??
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Well, that's why you insure the package, cuz its still yours, until delivered. Otherwise you've sold it twice. Doesn't that seem logical? The OP seems like a tough nut, but i'm still chewing the popcorn on this one.....
 
hanks73340 said:
With all of the POINTS being pointed out by many in this thread, it reminds of when Oblio and his dog Arrow were banned to the Pointless Forest by the King of the Land of Point. Throughout this whole adventure of Oblio and Arrow, Harry Neilsen sang many songs of Pointed lyrics until one day Oblio and his dog Arrow came back to the Kingdom of the Land of Point and told the Pointed King and all of his Pointed Subjects that he learned that the Pointless Forest actually had many Points to all living creatures and plants. Thus everyone in the Land of Point actually realized that there is no such thing as Pointless beliefs just Pointless talk.


Now you all can verbally slap the **** out of me for this Pointless comment.......:luvplace:
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:fool:
 
flypaper said:
I feel it is the sellers responsibility to get the part to buyer... period
you pay, you should receive something!
so if the buyer got nothing
the problem is between the seller and the shipper.
the buyer did NOTHING WRONG ON HIS END OF THE DEAL
one of the 2 should be fessing up
usually the shipper bends you over and in the end
the seller should take it in the shorts.

I have shipped fragile stuff , it arrived broken
and I made good on it and sent another.
it was on me because I should of known a 800 pound gorilla was going to kick my package across the parking lot.
into the delivery truck.
another part was broken in transit and I refunded the money
and told him to keep it.
**** happens buying and selling long distance
stuff i'm not happy with I blame myself for not asking more questions about the part
trust has to go both ways that each side will do the right thing,.
that is how I roll
but I like to sleep at night knowing that someone doesn't think I'm some kind of crook for a few lousy bucks.
.


hopefully this mess will work out​
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Thank you, you're an experienced Seller and a credit to this Site.
MANY FBBO Members share your sentiments.

I feel it disturbing that many Members (that have posted here) feel the Seller has zero responsibility for Buyer not receiving the item. As far as the many who have asked about insurance...give me a break. NOBODY insures their stuf, because when you go to claim they give you half or one third of value. And it takes 3-6 months, if you're lucky. Not to mention the mountain of paperwork you have to go thru.
 
soooo,not only did you not insure the package,
but you also somehow think the Seller is making money out of this deal?
heres a clue..hes out the parts And the money.
you havent lost a Damm thing,because hes making you whole again.
when this deal is done the seller has Zero.
he started out With Parts.
maybe you should try being nicer....
also,you are Quite wrong i do insure my stuff to my customers/peoples in need.

and hey..whats the part he posted about you lying to paypal about?
because i noticed you skipped that part.
 
sxarnold said:
Recently had a FEDx package that said not delivered for a week. It was eventually found at their warehouse but had to be picked up due to multiple delivery attempts (while we were home and it was scheduled, so BS) but we got it. Also have had one instance of purchasing a bumper from a fellow member that was sold as excellent that showed up with an irreparable dent and images provided to the seller. Seller refused to return payment after multiple asks. We just walked away from the situation.
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You shouldnt have walked away. I know it's tuff.
And you still may be able to settle the problem.
After communication with Seller has stalled, contact the Admin who acts as an impartial third party.
He contacts the Seller and states the problem and offers a solution.
If you were never paid, I am assuming the Member would be dealt with termination, which almost always results in payment.
I have seen Members terminated off FABO for ripping off Sellers...it happens, thank goodness.
 
Bb70charger500 said:
Did you pay the extra for insurance ?
Hate to say you tried to say a buck on PayPal makes me think not !
The seller did his part you need to go after FedEx ! Damaged or not they need to deliver it ! Something sounds fishy !
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The Seller needs to go after FedEx, not the Buyer. Wake up.
 
partsmonsta said:
I feel it disturbing that many Members (that have posted here) feel the Seller has zero responsibility for Buyer not receiving the item.
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Then maybe handle your business in private without starting a 'member bash' thread out in a public forum...

BeatersRus said:
and hey..whats the part he posted about you lying to paypal about?
because i noticed you skipped that part.
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Yes more omitted information, in addition to the mis-wording (OP stated that he was REFUSED a refund?) Not that it's right, but getting the supposed run around is quite different than an outright refusal..
Bottom line, if you receive a part and it's damaged then the seller needs to work with you on a solution. If you never receive it the seller is not at fault because obviously the shipper screwed something up.
Try buying something from Summit, and then see if they will give you a refund when the package never arrives, as documented by the tracking number. Ain't going to happen. They will tell you you have to take it up with the shipping company...been there!
 
I'd make a copy of that shipping history before it's gone. It made it as far as Florida then went back up to Maine ?

I had a package do that once and it was delivered to a address not even close to mine. Contacted UPS by phone and they caught it. I didn't blame the seller, that would have been stupid! It's why you get a tracking number so you can keep an eye on it's progress.

Goes to show you how it doesn't take much for a package to get turned around. Just a bad scan or hiccup in the system.
 
partsmonsta said:
You shouldnt have walked away. I know it's tuff.
And you still may be able to settle the problem.
After communication with Seller has stalled, contact the Admin who acts as an impartial third party.
He contacts the Seller and states the problem and offers a solution.
If you were never paid, I am assuming the Member would be dealt with termination, which almost always results in payment.
I have seen Members terminated off FABO for ripping off Sellers...it happens, thank goodness.
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Maybe something like that would work for people that start crybaby bullshit posts, like this one seems to be.
 
If it was me I’d tell you shove the parts up your *** after this fiasco and you’d be on your own.
 
The most expensive thing I ever bought here was the trunk finish panel from a member
. The funds were sent pay pal business. I told the seller just add on the fee's, I am not arguing over that fee. If the seller offered insurance id pay that also. A few dollars spent can save a lot of time and headaches
The seller is responsible up to the point the package is delivered. Everything today can be tracked from the time you send to the time its delivered.
If you pay via pay pal and send any amount of money friend to friend and there is a issue, you screwed up and now you have to hope the seller is honest. Simple enough.
 
damn! i just threw my extra parts away, what cluster ****.
 
steve from staten island said:
The seller is responsible up to the point the package is delivered. Everything today can be tracked from the time you send to the time its delivered.
Simple enough.
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sooo..anyone who sells anything should then climb onto the fed ex truck and ride with the package to its final destination?
better bring a lot of snacks then,and a pillow for the various trucks from state to state....

because,in the real world once you hand it off to the Shippers,its Their Responsibility.
the Seller has done his part,shipped it,
now its up to the shipper and if something goes wrong then its Still the shippers responsibility to produce the item or pay value....
and Thats where its the Sellers job to make sure the value is insured when he ships it.
so the shippers cant screw everyone over and walk away for practically nothing.
can the seller make good? sure,if he wants to but lets remember Hes Taking a Hit.
i dont think he should be crucified.

the whole thread is bs anyways,op hasnt told the truth from start.
parts ruined my ***.
plus he doesnt care about insuring his parts so that says a lot there.
what happens when you buy from Him and it vanishes?
oops,i mean the parts got Ruined in shipping!...even tho i didnt actually get them.
rollseyes....Feel the Sarcasm...ride the wave~
 
after digesting this thread, I wouldn't buy a ******* valve stem from this douchemonsta.
 
You sell a part, you get your money, you ship it, your responsible. The shipper damages the part or looses it, the seller deals with it. End of story

In this case if the OP paid as he should have, that being business, because it is business and the seller thought enough to insure a $700 dollar part, I guess we wouldn't be having this thread.
As far as this particular thread, God only knows the truth
 
Bb70charger500 said:
Still in transit means it's your freaking problem! Not his I'd pick up the phone like a big boy and make some calls !!!
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100% incorrect. The buyer has ZERO standing with the shipping company unless he sent a shipping tag from his account for transit.

And if sellers ever state, you didn't pay for insurance are full of crap. It's on them to guarantee/insure safe delivery. If they want to build that into the shipping fine, but they better cover that because it's on them until it's delivered.

The seller is responsible for getting the item into the buyers hands. The lost and damaged goods are between seller and shipper, bill of lading. This is basic business shipping 101. Only time that changes is if the freight is FOB shipping point. Unless specifically designated, it's FOB destination and on the shipper with these companies.

Hope it gets taken care of, seems the stick hit a beehive and both are getting stung right now.
 
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Crackedback said:
100% incorrect. The buyer has ZERO standing with the shipping company unless he sent a shipping tag from his account for transit.

And if sellers ever state, you didn't pay for insurance are full of crap. It's on them to guarantee/insure safe delivery. If they want to build that into the shipping fine, but they better cover that because it's on them until it's delivered.

The seller is responsible for getting the item into the buyers hands. The lost and damaged goods are between seller and shipper, bill of lading. This is basic business shipping 101. Only time that changes is if the freight is FOB shipping point. Unless specifically designated, it's FOB destination and on the shipper with these companies.

Hope it gets taken care of, seems the stick hit a beehive and both are getting stung right now.
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The buyer can call and find out exactly where his package is with the tracking number! As for insurance if he didn't pay extra for it he didn't get it I sell items all the time usually there covered under the $100-200 whatever they give anything over that they got to pay extra everyone complains about shipping cost so I tell them it's all basic if they want more they pay more !
Once that package is out of my hands it's no longer my issue! Now if there's a issue and they need me to make a claim that's fine but if FedEx or UPS or USPS trash it or loose it not my issue! I've had issues in the past where guy said he didn't receive the item and wanted a full refund ,I found out item was delivered ! I told him it was delivered he said he never got it I told him if that's the case he might want to call his local police. This went on for awhile I told him I wasn't giving him anything back . After he gave up he had the parts up for sale !
So he said she said....
 
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