Anyone RT-engineering contact info?

[AA1 68 R/T]

I can’t seem to find a phone number for
Rt-engineering. Would anyone have it handy? The only thing I can find is where to send money lol. Looking to get a IVR from them. Thank you in advance

 

[AR67GTX]

I’m not sure I ever found a phone number for them. But they do answer their email.

RTE About - rte

 

[AA1 68 R/T]

I’m not sure I ever found a phone number for them. But they do answer their email.

RTE About - rte

Thank you

I ordered it off eBay. I pulled a copy of their instructions and it it had a phone number on it but when I called it said was a disconnected number

 

[Demonic]

I emailed them when I bought mine a few years ago. I bought a tach board too. No issues, easy to do both.

 

[Bird 426]

They were bought out, do not know who.

 

[DynaBro]

Resurrecting an old thread here but does anyone know what's up with these guys? Bought an M5 off them using Paypal. Which I was forced to do as their non Paypal cart option is not functional. Sent several email before purchasing they did not respond to. The part actually arrived, which was shocking. It does not work at all. And they are continuing to ignore emails. I understand things happen but they have to know their email service is either not functioning or they do not care. Either way I'm getting very frustrated.

 

[RemCharger]

Very odd that the new part doesn't work. Not very odd that there could be multiple other issues not yet discovered

 

[kiwigtx]

Thank you

I ordered it off eBay. I pulled a copy of their instructions and it it had a phone number on it but when I called it said was a disconnected number

Probably due to scammers and phone-nuisances.

 

[kiwigtx]

Resurrecting an old thread here but does anyone know what's up with these guys? Bought an M5 off them using Paypal. Which I was forced to do as their non Paypal cart option is not functional. Sent several email before purchasing they did not respond to. The part actually arrived, which was shocking. It does not work at all. And they are continuing to ignore emails. I understand things happen but they have to know their email service is either not functioning or they do not care. Either way I'm getting very frustrated.

Make a refund claim on your PayPal due to faulty product and say that you want the Vendor to contact you - they will probably contact you soon after.

Otherwise, if they don't you should get your money back.

 

[DynaBro]

Very odd that the new part doesn't work. Not very odd that there could be multiple other issues not yet discovered

The board has LEDs that light up when powered. They don’t. So yes it’s the board.

 

[DeltaV]

And they are continuing to ignore emails.

Did you try these email addresses too?

People​

• Jennifer Garner, BSEE, Vice President [mailto:Jennifer@rt-eng.com]
• Tom Paladino, BSEE, Senior Engineer [mailto:mpal@dluxlink.com]

RTE About - rte

 

[RemCharger]

The board has LEDs that light up when powered. They don’t. So yes it’s the board.

So 12v in- check.
Good ground- check.