Fantom Works

[poly1963]

full custom garage seems to be kinda mellow I like it

 

[pturner]

Donny, here you and I go again, most people simply do not understand a business, especially a restoration business. I learned about 40 years ago from a (most sought after) restoration guy in Tennessee. When you took your car to him, he had two rules:
1. I will call you when the car is complete, (don't call me)
2. I will tell you the price after the restoration is complete
this did not mean he would go crazy with the pricing, but there was some expectation of the finished cost from the beginning.
I like the way Dan give the breakdown to his customers. this is exactly why he can make money and be successful is this type of business.
I have near 500 hours of my time in my 68 Roadrunner and am still doing metal work. there is not one square inch of the body and under-carriage that has not been touched, massaged and corrected if necessary. I don't see but a few of the TV restorations that do this type of restorations. I also do not meet many people willing to pay the money necessary for this. Most want it to look good and run good, but want it to cost $5000 to $10,000. if you have been in the business long, you will see that it is very easy to spend $100,000 on a car.
I know I will have made someone upset by now, so I will shut up and move on.
thanks all
pt in tennessee

 

[Donny]

#1 and #2 is a bit harsh, however, I brief my customers all the time, at least the end of the month, or, when I hit measurable objectives; Qtr panels are on, etc. But, you're right, too many guys think their car is sacrosanct, and their wallet is the same, and, they know everything.

 

[69a100]

I've watched it a few times, I have to admit that they do cut to the chase with no B.S. but that dude rubs me the wrong way. I watched a couple episodes and he was totally disrespectful and condescending to the customer. I would never do business with him!!