I am not one to bash companies online, so that is not what I am going to do here. I am simply going to go over the details of my (attempted) purchase. Back in late March, I called to order a kickdown rod for a crossram intake. I was told that they had these in stock, but I had a question about fitment. I was told that I would receive a call back to address the question. A couple of days went by without a call, so I called back and was able to get an answer and the part would be on the way. Fast forward about 10 days, the part has not shown up so I call back again. I was told that the notes on their computer stated that there were questions about fitment. I reminded them that I told them they were addressed at the last call. No problem, we will ship the part out I was told. They asked to confirm my e-mail address to send tracking info to. I gave them that info. Again, fast forward about 10 days, no parts, no tracking info, nothing. I call back AGAIN, I am now getting questions about the intake. I provide the requested info and patiently wait. It's been about a week since the last call....no tracking, no shipment, no follow up, nothing. At this point I can only assume that for some reason they do not want to sell me this part. I will move on to another vendor. I was never rude, angry, short or in anyway addressed my displeasure with them on the phone, I simply asked some questions, and provided some info. The girls on the phone that I spoke with were all very nice and I wish there was a way that I could have done business with them, but it seems they are not interested. Is this the norm for this vendor? Seems to me that Max Wedge parts don't have a real big market and companies selling these parts would be trying to get all the customers they can.