Original Air/Classic Auto Air -- Don't Bother

[Daytrepper]

Just wanted to share this so you guys don't get put in my predicament. If you have had a similar experience feel free to share.

Sent my original lines and a/c muffler in to have them replace the old rubber hose and repair a fitting.

December 2022. Was told 4-6 weeks to get it done. One of the lines took me 2 years to find a good one and I'm worried they lost it and are feeding me a line of crap.

I've heard every excuse in the book. It started with "we're moving" ....which lasted 3 months. Really; it takes 3 months to move your business? You'd be out of business. After that it kept being pushed out a month at a time.

We are finally down to "next week" every time I call them. "I spoke to the shop supervisor". That has been going on a month now. Maybe if I start calling every day that will speed the process lol.

My patience is about a week from demanding the lines back and suing them if they do not send them or have lost them.

 

[QuickBpBp]

Sorry to hear that if it took you 2 years to find the one line I would guess it’s a 71-2 B-body big block a/c line. Hopefully you get it all worked out..

 

[Daytrepper]

Sorry to hear that if it took you 2 years to find the one line I would guess it’s a 71-2 B-body big block a/c line. Hopefully you get it all worked out..

Thanks, yeah its on my 66 big block, suction line to the evaporator.

 

[kiwigtx]

My patience is about a week from demanding the lines back and suing them if they do not send them or have lost them.

They might be templating it to start a reproduction line for future sales?

 

[Daytrepper]

They might be templating it to start a reproduction line for future sales?

I best get royalties....and all this time this summer with the top down and no a/c...that has to be worth something. 4-6 weeks, more like 4-12 months.

 

[cal30_sniper]

I’ve got to call them today. Ordered the direct fit condenser for my ‘72. Surprise! It ain’t a direct fit…

Mounting bracket and fitting are both 1-2” from where they should be. Guess I’ll have to send my original in so they can fix their template.

 

[Daytrepper]

After a myriad of phone calls and emails, I finally got my parts back.

They look really great. The work was done nicely. The customer service, they need to work on it. Don't tell me 4-6 weeks and take 8 months.

Now I can finally get my A/C going!

 

[threewood]

I would much rather buy the tools and make my own lines. I'm glad you got your parts and finally get it installed.

 

[OldGuyGTX]

For future reference, check out your local tractor dealerships, if they can't fab one, they'll let you know who does their work locally. I dropped some hydraulic hoses off at our local JD dealer, they fabbed a new set and the new hoses were ready a couple of hours later. It would be the same for a/c lines.

 

[Tony Tee]

I purchased the hoses and ends and then fitted them. brought them to a a/c shop and had them crimped. No headaches. Lots of a/c shops here in Florida.