Pop up add in private conversations

[HEMIGTX70]

I keep getting a pop up ad when I try to access my private messages. It sits on top of some of my conversations and does not allow me to be able to access those messages and communicate with those people. How do I remedy this?

 

[kiwigtx]

How do I remedy this?

Best way to get help on this is to post it in the "Website questions forum"

I'll move it there for you.

 

[Joeychgo]

I keep getting a pop up ad when I try to access my private messages. It sits on top of some of my conversations and does not allow me to be able to access those messages and communicate with those people. How do I remedy this?

screenshot please