Western Digital (WD) MyCloud problems

[kiwigtx]

Looking for any brilliant ideas as to how to retrieve my data from a WD MyCloud 2TB device that has slowed to a snail's pace on me.

Currently have the unit at a PC Data recovery shop....but I wonder if they actually know what they're doing now - it's been three weeks, and they claim to be getting some more software to crack the disk.....jargon for stalling me thinks.

If anyone has experienced this type of issue recently - please post up here or message me.

I know that @MarPar had a similar experience and wasn't able to retrieve his data either.

Any help appreciated.


.... oh, and WD stopped support in the last few months from what I can gather.

 

[Budnicks]

 

[1 Wild R/T]

I have a good buddy that has made a good living playing with computer systems administration for years, I sent him a link...

His comments went something like this...

That depends on what’s wrong with it.
I know people in the data recovery business. It’s high tech science.
Good companies like drive savers can do amazing things.
But they’re going to charge an arm and a leg for their highly specialized skills
All of my data is backed up to the cloud all physical devices should be disposable.

 

[Don Frelier]

I had a solid state drive die on our home computer this summer.
Turns out Dell and likely other "refurbished" computers have really low quality solid state drives.
And here I thought it would be more reliable than rotating media.

It crashed one day with an error message (of course hard to decipher from MicroSoft).
Restarted fine and ran a couple more days then crashed again.
Third time I told my wife to leave it off so I could get a new drive and image it over.
Well it was too late even my Son in Law who is extremely bright and a software develper couldn't image it.
So I had to rebuild the operating system.

Luckily my wifes stuff was on One Drive which was a little finicky to get re-connected but I was successful and got 99% of her stuff back.