Doctor Diff question.

[RemCharger]

I’m at work so I’m not able to get on right away. He replied with answers to my first round of questions in about an hour. So far so good.

An hour is way too long. Terrible, terrible service.

 

[dadsbee]

I’m at work so I’m not able to get on right away. He replied with answers to my first round of questions in about an hour. So far so good.

I'll say it again, sole proprietor operation.. email rocks. He had 10 spare minutes, probably while eating his lunch and got back to you, vs being interrupted setting up a set of gears by the phone ringing.

 

[JARRETT LYNCH]

I'll say it again, sole proprietor operation.. email rocks. He had 10 spare minutes, probably while eating his lunch and got back to you, vs being interrupted setting up a set of gears by the phone ringing.

I'm sorry but you can't be that busy selling Mopar parts lol.

 

[roadrunnerh]

I'll share my experience here. I ordered the bearing kit for a 742 carrier rebuild. It states on his website "Timken USA" bearings. Well, the kit arrived today.
No USA marking anywhere, and the one race was labeled "India". I texted him and asked what gives? He claims the bearings are made in USA.

So let me get this straight - Timken stopped labeling their bearings USA, but are still made in USA?! What a line of bullshit.

He offered to replace the race from India - this was after he asked that I send him pics. Which I did, but doesn't HE know what he's selling?

Doctor Diff will never get my business again. If I wanted global Timken products, I would have ordered from Amazon (cheaper) and got 'em the next day - not eight days later through USPS.
Rant Over.

 

[gkent]

You sound like the kind of customer nobody misses !

 

[Kern Dog]

I agree.
Some vendors sell stuff that they do not actually have in their own stock, the parts often are shipped through a distributor. Maybe Cass didn't know that his supplier had substituted a part?
Dr Diff will never get my business again!

 

[Mopar Hunter]

Doctor Diff will never get my business again.

I don’t think Cass is worried.

 

[70Hemi-RR]

apologies for not updating this sooner. Nothing against Dr. diff but the email only just didn’t work for me. I spent 15 minutes on the phone with a Strange tech and 2 weeks later it’s sitting in my shop. Like I said, nothing against the guy I’m just old school and want to talk not email.

 

[padam]

I'll share my experience here. I ordered the bearing kit for a 742 carrier rebuild. It states on his website "Timken USA" bearings. Well, the kit arrived today.
No USA marking anywhere, and the one race was labeled "India". I texted him and asked what gives? He claims the bearings are made in USA.

So let me get this straight - Timken stopped labeling their bearings USA, but are still made in USA?! What a line of bullshit.

He offered to replace the race from India - this was after he asked that I send him pics. Which I did, but doesn't HE know what he's selling?

Doctor Diff will never get my business again. If I wanted global Timken products, I would have ordered from Amazon (cheaper) and got 'em the next day - not eight days later through USPS.
Rant Over.

Just an FYI,
Timken probably isn’t making automotive bearings in the USA anymore.

Edit:
I think the ideal replacement for Timken bearings would be Japanese or German made. But I don’t know if they make them.