Firm Feel Rant

[Unkle Krusty]

Well Shirley just phoned a place in Alaska and had a nice chat with Arnie. He provided some good info about the fourth of July car drop / crash event. It is always good to be able to talk with someone and get good info. We will be there in the Tukvan around 02 July next year. I will try and get any classic Mopar products set aside. But I doubt it. I have seen camper vans and motor homes flying off the cliff. They did not survive very well.

 

[CrazyBoutRacin]

The shipping quote is BS. I can get on pirate ship measure my box weigh it and get an easy estimate for shipping costs on car parts I sell. Firm feel just being lazy.

I used to sell parts on eBay. I did the same with a bathroom scale and the UPS website. I was always really close. If I overquoted I returned the difference in cash in an envelope in the box with a copy of the receipt. It took less than 5 minutes to do. I’ve never liked that way of doing business, but that’s just me.

 

[RR Fan Dan]

Have you tried Steer and Gear out of Ohio?

They did my steering box (stage 2) years ago and from what I remember it was a good experience.

I never knew about them. I already ordered a Borgeson unit from Bergman.

 

[Mopar Hunter]

I never knew about them. I already ordered a Borgeson unit from Bergman.

You’ll be better off.

 

[RR Fan Dan]

Matt,
Must have seen our post here because he just sent me this email. He also tried to call me.

Hello Daniel,

I sure am sorry about the other day. I can be a real *** sometime, and, man, I was just overwhelmed here where I cannot catch up (one week forging and neglecting emails/calls had me below water) – but, I can also be a decent guy from time to time; so, if you want, please give me a call sometime and I personally will do the best I honestly can do for you. If it was just a matter of shipping from the shelve, it would be no sweat, but it is a busy time of year and we have to make it. In summary, I will just have to give you the best lead time(s) I can foresee.

I thought too, that I can just call you when your order is actual ready to ship and I have the grand total with shipping – so you know what and exactly when to expect it. Moreover, if the shipping blows the deal, you do not have to give me your payment.

Well, I appreciate the consideration Daniel, and wish you a happy holidays either way.

Matt Ross

Firm Feel, Inc.

(360) 546-3633

Fax (360) 574-6426

Admin (360) 546-1022

 

[RR Fan Dan]

So 99% of me wants to just ignore Matt, he should have thought about this before he burnt that bridge. The other 1% wants those upper control arms. What would you do?

 

[andyf]

Sorry to hear about your bad experience but it doesn't surprise me. I worked with Dick Ross for many years and I helped him develop a bunch of products. I can't work with Matt.

 

[RR Fan Dan]

I worked with Dick Ross for many years and I helped him develop a bunch of products

You wouldn’t happen to have any upper control arms laying around would ya?

 

[andyf]

Just the ones on my car!

 

[RemCharger]

So 99% of me wants to just ignore Matt, he should have thought about this before he burnt that bridge. The other 1% wants those upper control arms. What would you do?

If I were you I'd forget it. If I were me , I would have bought them already without the drama.