yella71
Well-Known Member
I bought a Genie screw drive opener for my house a few years ago and have not had great luck with it. first circuit board died due to a power surge so a replacement was found along with a recall notice that I never got that the boards were no good and an up grade as available. at a cost. Right. so I got one in 2019, then 3 weeks ago that went bad, order another board low and behold back ordered, then after a few Emails all of a sudden there is one being shipped. It arives and I install it but It will not connect to any of the wireless controls, call the tec line , 2and a half hour wait. so do the chat thing. sorry cant help you, you need a level 3 tec. but their place in ohio was hit by a storm and phones are down for the week and no power but we have you on the list for a call back. Right. E mails and text chat all week still nowhere. Genie sucks.