Sears is really starting to piss me off!

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  1. Bruzilla

    Bruzilla Well-Known Member

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    I'm amazed the Kmart in Orange Park is still open. There's never more than five or so cars in the parking lot at any time.

    As for Goodyear, their issue is about 95% of every tire that goes on a state, Federal, or local government vehicle is bought under contract from Goodyear, and they also own about 80% of the aviation market, so they don't have to worry much about keeping the consumer market happy especially when it comes to lower-priced tires and services.
     
  2. Challenger340

    Challenger340 Well-Known Member

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    Seems just the way everything has gone nowadays.... you get what you get... don't like it... TOUGH !

    Personally, I don't care what it costs(within reason), but I won't purchase anything offshore built anymore ?
    If I am going to deal with CRAP... at least I will keep somebody employed over here.
    Better chance of somebody to bitch at ? maybe ?
     
  3. Moparsmitty

    Moparsmitty Well-Known Member

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    The Sears up in my area won't even let their so called "techs" work under the hood of a customers car anymore. The management decided that since they were having so many problems with come backs and pissed off customers that they will just sell and install tires, batteries, shocks, and maybe an occasional brake job if it's not too complicated. Sad that they are so incompetent that they can't run a decent shop with good mechanics.
     
  4. wedge69

    wedge69 Well-Known Member

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    YEP ! But these days there are Not alot of Good Mechanics !!!
    The work force is getting old and the yonger gen has no interest in working with there hands and mind.
     
  5. Bruzilla

    Bruzilla Well-Known Member

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    You also have to remember the market is changing. Back in the great old days of the Sears Auto Center a lot of us remember, people bought a car and got a 12-mth, 12,000 mile warranty. After that you were on your own, and that often meant paying $$$$$ for dealer repairs, or leaving your car at Honest Jim's Auto Shop for a week. Sears filled the gap by offering fast turnarounds on most maintenance needs and with a national warranty for a lot less than the dealers could.

    Now we have five-year/50,000 and even lifetime warranties, and more and more people take their cars to the dealers to get them worked on under warranty. The only real market for Sears to service now are consumables like shocks, brake pads, oil changes, tires, shocks, etc., that usually aren't covered under a dealer warranty.
     
  6. MidnightSpecial

    MidnightSpecial Well-Known Member

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    I worked for Sears for a summer before I shipped out to college.

    To be honest I have no idea how that company stays afloat.

    I worked in electronics and I cant tell you how many times I lost a sale due to inventory issues. The system would say its on hand....ring the guy up.....guy from the back of the store says we dont have it and have to order it. Now 8/10 times the person would walk right out of the door and down the street to Best Buy. The remaining 2/10 times the person would order it. I would say they part would be there in 2 days from the distributor....guy comes back 2 days later....it'll be a week now. EVERY. FREAKING. TIME. Plus I we were commissioned based so i wouldnt get jack for commission and my manager would bitch about our numbers....

    I think the only thing our local Sears is good for is picking up some old crap Craftsman tools in a yard sale for $10 and going to exchange them for brand new tools worth $50.

    I will say working there it was always an older demographic....young people didnt step foot in a Sears. Once they lose the older market, they are done.
     
  7. snakeoil24

    snakeoil24 FBBO Gold Member FBBO Gold Member

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    Sears tool boxes are junk and twice the price of harbor freight! How embrassing is that?
     
  8. Chryco69

    Chryco69 Well-Known Member

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    Better off buying Chinese made tools. Anything from "modern America" sucks. Some of the best tools I have are "Chinese garbage".

    Life time warranty at Sears is great if you dont mind driving to Sears every weekend.
     
  9. MidnightSpecial

    MidnightSpecial Well-Known Member

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    I think with anything it depends on what you buy.

    American steel is usually more pricey not because of high labor or better quality but because of all of the government regulations American companies have to abide by.

    Over in China its the wild west. They have the same tech and are capable of making the same quality steel but since their regulations are lax they can cut from different areas.

    There are crap products from every country
     
  10. Cranky

    Cranky Banned Staff Member FBBO Gold Member

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    Man, I've made my living turning American made wrenches all my life and I'm going to call you out. My home tools are mostly Craftsman and I can't remember the last time I broke one and when I did, I was misusing it and that was a ratchet. The rest have been Proto, Snapon, Williams and a few others. Chinese crap now is another story. I have 2 China made vices and one is pretty nice but the other is a pile. And I even have a few of the newer Craftsman tools that someone got me for birthdays etc and so far I haven't broken any of them either. All I know is that you have a thorn up your ass for this country and have given up on it because of all the comments you've made about it....maybe it's time for you to stand up and do something about it or move on out of it...? It pisses me off when you say "anything from modern America sucks". I don't know what you're buying here that's so bad if all of your China made stuff is the best. You have your right to your 'freedom' of speech to say what you want about this country but you will also be countered by mine freedom to do the same.
     
  11. snakeoil24

    snakeoil24 FBBO Gold Member FBBO Gold Member

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    Bull Crap! Dont bad mouth this Country!
     
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    • Chryco69

      Chryco69 Well-Known Member

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      Lol i also have good American tools , but I would consider them vintage. When America was america.

      Posted via Topify on Android
       
    • Cranky

      Cranky Banned Staff Member FBBO Gold Member

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      America is still America but it won't be for long with people keep talking it down like you do....do something about it instead badmouthing it!
       
    • Photon440

      Photon440 FBBO Gold Member FBBO Gold Member

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      I'm Canadian and I still don't like it when people slam America.
       
    • snakeoil24

      snakeoil24 FBBO Gold Member FBBO Gold Member

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      I see poor service everywhere today except t costco. Buy from them and have a problem they attend to it. maybe that's why they doubled in size.
       
    • Chryco69

      Chryco69 Well-Known Member

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      Only slam is to the poor quality of products that are made

      Posted via Topify on Android
       
    • ramenth

      ramenth Well-Known Member

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      I can agree and disagree.

      Being a former dealership tech I can tell you a lot of warranty work I did was because of line workers. Loose bolts, pinched wires, bad welds, and the list goes on and on. Here I was, making half the money per hour having to redo the work of someone on the line, guaranteed a job, with more bennies than God, having to correct his mistakes based on warranty time (which is almost always half the book time for flat rate).

      I started at GM right out of school in the early '90's and was astounded by the return rate for new cars bought because of something stupid like a rattle next the driver's head (loose bolts in the B pillar), bad bonds on doorskins (Camaros), stripped seat belt bolts (A-bodies of the years). As my career progressed and I went on to work on Fords I was able to sit back and quietly watch the quality come up. There were errors, but not a whole line of errors waiting to be corrected. Warranty work was falling off, but still there, but not in mechanical work, mainly in things like issued recalls for re-flashes.

      Then I entered the manufacturing work force. A local plant re-opened and was building rail cars. Right now they have two contracts going on: Houston Metro Rail (the line I was working on) and Amtrak, building three styles of push/pull cars. This plant is a subsidiary of a Spanish company.

      To a man, each of us American workers took pride in our work, seeking the utmost quality. To a man, each of us were waiting for the Spaniards to go home. The Spaniards took no pride in their work, no pride in quality, no pride in saying "they built this." Each American worker did.

      I watched the Spaniards break things - sometimes on purpose - and then lie about breaking it, blaming the breakage on bad parts. I watched the Spaniards modify things without any thought to what might happen later on down the line. I watched them ream 8x1.25 bolts into 8x1.0 holes and shrug their shoulders.

      We American workers? If we ran into problems like that, we sought to get it fixed. Why were we supplied with 8X1.25 bolts when the holes in the brackets were tapped for 8x1.0? If we broke something... on a rare occasion... we're only human, we stood up and admitted we broke it and then fixed it. We were - are - perfectionists. The man putting the cabs together on the trains identified problems and worked with engineering to get it fixed. Hell, it got to the point where the engineers were coming to him for way to fix the issues (as it should be) whereas when the Spaniard working in the cabs would go in and when he was done it looked like someone took a hammer to all the fiberglass. Issues? What issues? Make it fit!

      No... I'll personally disagree with you on your statement. American pride is making a huge comeback. I've witnessed it, been a part of it, and held my head high at the end of the shift, knowing "I built that."
       
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      • Dennis H

        Dennis H FBBO Gold Member FBBO Gold Member

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        Sears can KMA. Bought an overated Calypso washer/dryer. Junk.
         
      • Cranky

        Cranky Banned Staff Member FBBO Gold Member

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        Maybe you should read what you've been typing here and in other threads where you have chimed in on. I agree with a few of the things you've said but so much of what you've said so far is little more than lies. America is still America and you're wrong about "anything from modern America sucks" and some of us really don't like it. Many of us here have 'served' in the military, me included and some of us do not take too lightly to anti America talk like that and can be taken to mean you really hate our home land and people who talk like that are looked upon as traitors. I know one thing....it's caught my eye. If you're so down on this country, why are you still here???
         
      • Bruzilla

        Bruzilla Well-Known Member

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        I hate to sound like I'm in support of Chinese tools, or Chryco69's comments, but there is some truth in everyone's statements.

        I bought a 1/2" breaker bar that was proudly made in the USA, and when I used it to get a tranny mount bolt off, the end of it literally tore off! It was a Saturday, and the closest tool place to me was a flea market where there's a guy who sells those cheap imported tools, and I bought a Chinese-made breaker bar for around $5. I went back to my car, and the new bar picked up where the old one had broken, and got the bolt off. That was 11 years ago and that cheap tool is still the only one I use.

        I have two roll around and two carry tool boxes in my garage, and I need that many because there's nothing that I have one of. My experience has been it's best to have at least two of every tool you'lll use because there's times when you need two of the same tool to get a job done. I have probably a dozen 3/8" drives because there have been times I've had car problems on the road, and didn't have a tool box with me, so I've stopped at a Walmart of auto parts store and bought one of their cheap Chinese sets to get through the problem. Do I expect them to last forever? No, but for $7 or so, it's worth it to me to get a drive and sockets rather than spend twice that much on a nice set when I already have a couple of nice ones at the house.

        So I think cheap Chinese tools have their place just as much as expensive American ones do.
         
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