Verizon melt down

[Bruzilla]

We switched to MetroPCS several years ago and have never had an issue. The bill is always $40 a month, and I can call from anywhere as they piggyback on the T-Mobile system.

 

[EARLY B]

I've dealt with verizon on both a major account commercial and residential aspect, and I have NEVER experienced a more conceited and threatening to the customer support model.

Their standard response to an inquiry is "the trouble is on your end" "if we have to dispatch, you WILL be billed", and no one has any authority to escalate or ability to communicate status or past history to any other employee.

Total BS.

Our 150 node WAN switched to Brighthouse/Spectrum, and it has been night and day.

Just went thru this for the last four days, would not send out a repair man tom fix what was a bad switch on their end. VERIZON SUCKS!!!!

 

[Bladecutter]

Phone companies are concentration camps