I have a ton of these stories, i cant believe the non-automotive knowlege, and ignorance out there. Some i admit are not the person who is drivings fault, its their partners fault for not teaching them.
I worked as the manager in a oil change place at a car dealer. Did you know a Subaru 2.2 motor can hold 10 quarts of oil, yeah thats to the top of the oil filler cap. I got a call and told the lot guy to put oil in the car, he said it was full to the top of the dip stick, ummm thats a little too much.
I worked at Midas for a while,, you would be suprised at how much crap is running around out there. I worked at the busiest shop in Bellevue, Wa, we probably did 20 Brake jobs a day among other things, we were a million dollar shop, so thats a lot of work.
Probably 1 out of 10 cars needed over $1000 worth of work, we are talking eveything was shot, master cyl, wheel cyl, or caliper, hoses etc, sometimes the customer would just say hey you can have the car.
We had a rotating list of the person who got the next basket case, i missed out on a 64 Falcon, another guy got a sweet Ford LTD with a 400M in in. In other cases the person says no thanks, i will do it later, ya right, just dont be behind me at the next stop light.
One guy had a car that was totally unsafe, we wouldnt let the car leave. The guy said he was going to call the police, yeah, go ahead, cops came and impounded his car.
One time a guy with a 1 ton Dodge truck comes in, sinking pedal, "it was making a noise, but it stopped" Took the tires of, the front brakes had been worn down, halfway through the backing plate for the pad, and the backing plate had worn the rotor and half of the cooling fins away so far that the piston in the caliper had been pushed out past the seal. I just dont get it.