For what it's worth, this was my latest experience with Van's...
I was interested in the lower taillight surround trim piece for a 1966 Charger. The interaction went as follows (copied and pasted here exactly).
Emailed inquiry from me:
There are a couple of manufacturers' of this part. One (OER), finishes them incorrectly. Attached, I have examples of both finishes. Please verify that your piece is correct.
In advance, thank you.
Tom
Van's response (as typed):
no there is one manufacturer, dont know were you got the picture of the one you claim is correct
My response:
Thank you for your quick response. You are, however, wrong.
There is not just one manufacturer of this item. PG Classic has (and is the manufacturer of) this piece, finished as original. I have now purchased it from them.
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joe smith,
The only reason I posted this, is that I feel that as a potential customer paying good money...
1. I don't need to be rudely corrected by someone who is obviously uninformed.
2. I don't appreciate the implication that somehow I was lying to them with the photos showing the difference.