A couple of weeks ago there was a thread about some of the products being sold by Classic Industries not being correct and them not issuing credit for return shipping. Here is another prime example of their fine customer relations. I ordered a sending tank ground strap MF290 last November along with a bunch of other stuff, which wasn't a big deal because I don't need it yet anyway. Received it last week and realized right away it is not correct. This one measured 4" long compared to an original of 6". I checked to see if it would work on the car and it will not, as it is to short. I did buy one several years ago from Year One and it was about 7" long, but at least would work. So I call them and politely state that it will not work for what it is advertised as fitting. Don @ ext. 307 tells me he will have to check into it and get back to me. 5 days later he calls back to give me a return authorization #. I say fine, but what about the return shipping because it really isn't my fault that the part doesn't fit. He says there is nothing more he can do. I ask nicely to talk to a supervisor. He tells me the decision has already been made and it won't help. I ask again to talk to a supervisor and he refuses. At this point I am getting a little steamed and will not pay to mail back a 7.99 part that doesn't fit what they say it does. I told him he can shove it up his a$$. Maybe that nice fellow from Classic will chime in.
