sam dupont
Well-Known Member
After playing their game with a computerized phone system and representatives that barely speak English, my blood pressure is high as it needs to go.
I made the mistake of hiring FedEx to ship a package for me they lost it. They did a trace for a couple hours and denied my claim saying I never dropped it off in the first place.
Their customer service is designed to frustrate and make you finally say it's only X number of dollars, just forget it.
I had to tell a customer their one of a kind item that you can't buy at Target or anywhere else, was lost. Then FedEx denies that I ever gave it to them in the first place. They have no way to appeal their denial so I'll be printing out the paperwork from my county to sue them in small claims court. Maybe I'll lose but I've lost enough money and time already, I'm gonna lose a little more.
Sometimes people say I will never patronize that business again, and in the end they go back.
Not only won't I go back, but if I lose, I'm gonna stand in front of their express office on one of my town's main drags with a sign
I made the mistake of hiring FedEx to ship a package for me they lost it. They did a trace for a couple hours and denied my claim saying I never dropped it off in the first place.
Their customer service is designed to frustrate and make you finally say it's only X number of dollars, just forget it.
I had to tell a customer their one of a kind item that you can't buy at Target or anywhere else, was lost. Then FedEx denies that I ever gave it to them in the first place. They have no way to appeal their denial so I'll be printing out the paperwork from my county to sue them in small claims court. Maybe I'll lose but I've lost enough money and time already, I'm gonna lose a little more.
Sometimes people say I will never patronize that business again, and in the end they go back.
Not only won't I go back, but if I lose, I'm gonna stand in front of their express office on one of my town's main drags with a sign