Doctor Diff question.
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I'll say it again, sole proprietor operation.. email rocks. He had 10 spare minutes, probably while eating his lunch and got back to you, vs being interrupted setting up a set of gears by the phone ringing.
JARRETT LYNCH
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I'm sorry but you can't be that busy selling Mopar parts lol.
I'll share my experience here. I ordered the bearing kit for a 742 carrier rebuild. It states on his website "Timken USA" bearings. Well, the kit arrived today.
No USA marking anywhere, and the one race was labeled "India". I texted him and asked what gives? He claims the bearings are made in USA.
So let me get this straight - Timken stopped labeling their bearings USA, but are still made in USA?! What a line of bullshit.
He offered to replace the race from India - this was after he asked that I send him pics. Which I did, but doesn't HE know what he's selling?
Doctor Diff will never get my business again. If I wanted global Timken products, I would have ordered from Amazon (cheaper) and got 'em the next day - not eight days later through USPS.
Rant Over.
No USA marking anywhere, and the one race was labeled "India". I texted him and asked what gives? He claims the bearings are made in USA.
So let me get this straight - Timken stopped labeling their bearings USA, but are still made in USA?! What a line of bullshit.
He offered to replace the race from India - this was after he asked that I send him pics. Which I did, but doesn't HE know what he's selling?
Doctor Diff will never get my business again. If I wanted global Timken products, I would have ordered from Amazon (cheaper) and got 'em the next day - not eight days later through USPS.
Rant Over.
gkent
Well-Known Member
You sound like the kind of customer nobody misses !
I don’t think Cass is worried.
apologies for not updating this sooner. Nothing against Dr. diff but the email only just didn’t work for me. I spent 15 minutes on the phone with a Strange tech and 2 weeks later it’s sitting in my shop. Like I said, nothing against the guy I’m just old school and want to talk not email.
padam
Well-Known Member
Just an FYI,
Timken probably isn’t making automotive bearings in the USA anymore.
Edit:
I think the ideal replacement for Timken bearings would be Japanese or German made. But I don’t know if they make them.
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Mondays are usually a slow day anyways.......You have plenty of time to post on an old fart Mopar forum.
TN Mopar
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My experiences with Dr Diff have all been very positive
Not a rear end but I did order a Strange driveshaft kit
it came in fast, was affordable and fit perfectly
Cass has also been a great resource when I was swapping to a dual Master and disc brakes
Not a rear end but I did order a Strange driveshaft kit
it came in fast, was affordable and fit perfectly
Cass has also been a great resource when I was swapping to a dual Master and disc brakes
Why were my posts deleted?
Mine too. Cass helped me on my 8 3/4 and the purchase of my Strange S60 and little bits in between.
How much damage did that thing do to your car?
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Best I can see... they weren't !
TN Mopar
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A bit
I was lucky in that it was up on a dyno at the time
and the shaft was slung down striking the shop floor
It took out the 3" exhaust system with 1 electric cutout
broke both yokes and the pinion bearing
the shaft put a small dent in the floorboard that was easily beat out (it didn't have to pretty)
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Sounds like you got lucky, it could have been way worse.
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I’ll state this for those that may be a bit slow to understand… for the guys in the cheap seats,
MANY VENDORS USE SUPPLIERS THAT SHIP DIRECT FROM THIER MANUFACTURING FACILITY AND MAY NEVER LAY A HAND ON THE PART THAT THEY SELL YOU.
MANY VENDORS USE SUPPLIERS THAT SHIP DIRECT FROM THIER MANUFACTURING FACILITY AND MAY NEVER LAY A HAND ON THE PART THAT THEY SELL YOU.
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Forget to tighten the pinion yoke straps or what?
Good vendors should know what parts they are selling and where they are made. If not, then be clear about it rather than make a false claim.
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I do agree.
If a mistake is made and the business owner is made aware yet does nothing to correct it, you'd have more credence on the matter.
These forums are littered with dudes that seem to think they were cheated somehow when most of the time, it is a simple matter that could have been corrected with a phone call. They start threads to complain and many times get pushback from those that understand business matters and how mistakes happen despite their best efforts.
I have bought several things from this vendor and everything has been top quality. I've stated that I do miss being able to TALK to clear things up.
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