That doesn't sound harsh one bit. It's straight up the way it suppose to work. It's also the way I was raised.This may sound harsh, but, my life's problems are not yours and vise versa, yours are not mine. If I am going to make an offer, promise, commitment or otherwise deal, I will do my best to live up to that agreement. I expect the same from others. If I come into a situation where it is "virtually" impossible to complete in a timely manner, then communication is the key. Most people are "human" and can and will understand unforeseen circumstances causing delays. But with no communication, the worst will be assumed and quite often is justified and correct. This seller has fully brought this upon himself by not communicating with mmissle.
Life is tough all over, not just in one man's world.
The Golden Rule "Do unto others what you would have them do unto you"