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The decline of auto-parts stores

Most gas statios are franchised any more. Their profit comes from the convenience store side. On gas they make about a 3% profit.
My brother worked in the parts business for ages. The problem is people order the wrong parts and when they dont work or fail they bring in the lawyers.
That is why they sell you what the computers say what works and the manufacturers say what the part fits. This way the store isn't liable. And the store realizes they dont need to pay for vehicle or parts knowledge, only someone who is a keyboard warrior.
That's it in a nutshell.
Know your parts numbers before you go in to the store...
 
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