Have used fleabay for over 20 years. Seems that it has become progressively more & more unfriendly to use. And trying to talk to a human is a bee-itch. About 2 years ago, got weary of the shipping estimates/costs. Accordingly, just started posting stuff with free shipping building some of the fees into the price (often lowering it to sell it) to be done with it and figuring free shipping is appealing. Recently, found that shipping options don't include selecting free shipping. Could be doing someting wong. So tried to get help. Yep, nope! Bullshit obtaining automated replies NOT answering my friggin question! Then they ask "was this helpful". Is it fleabay can't afford an easy assistance line? I do believe they snag more than fair % when something sells. I'd like to tell them to get f'd; but can't find anyone to let 'em know, lol. And if I do, reckon I'll get a reply "was this helpful!" + one more lol.