View attachment 878948
I made it to nearly 15 minutes. I can see what he is trying to say here, and I agree with a lot of it. Too many people out there watch too much TV and think **** happens for free. Being a small business owner myself, I sympathise with him to a degree also.
And as a customer of certain other trades/professions, I also see others get away with charging a decent margin without all the problems....listen to the comparison of his with buying dishwash liquid at Walmart....spot on analogy.