• When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.

So a customer calls me on the phone....

R

Rick@Laysons

FBBO Vendor
FBBO Sponsor
Local time
7:56 AM
Joined
Oct 1, 2008
Messages
1,206
Reaction score
3,864
Location
Lakewood, WA
So a customer calls me on the phone....and asks me if I have a four speed transmission for sale....

I ask him what kind of car he needs it for.....he says "That don't matter..." OK....so do you need an 18 spline or 23 spline tranny...and is this for what kind of body style? He says he would take either one.... Then I ask if the trans he needs uses a slip style yoke or a ball & trunion style....then he hangs up.....

Why would it be so difficult to say EXACTLY what you're needing or looking for????

Signed,
Clair Voyent
 
Oh man.....the list is long from 'customers' lol. Lastest one was for a UNIVERSAL radiator. Got plenty of hits on it asking if it would fit their (fill in the blank) lol. I had listed ALL of the dimensions and just told them to measure their opening and what sides the hoses fit on. The one you just listed is pretty strange though.....
 
sometimes the customer isn't "right"
.
.
.
.
.
.
.
.
in far more than one or 2 ways
 
This generation :D

pump.jpg
 
If the customer gave you too much information you might be able to track down their car a steal it...:rolleyes:
 
Rick@Laysons said:
So a customer calls me on the phone....and asks me if I have a four speed transmission for sale....

I ask him what kind of car he needs it for.....he says "That don't matter..." OK....so do you need an 18 spline or 23 spline tranny...and is this for what kind of body style? He says he would take either one.... Then I ask if the trans he needs uses a slip style yoke or a ball & trunion style....then he hangs up.....

Why would it be so difficult to say EXACTLY what you're needing or looking for????

Signed,
Clair Voyent
Click to expand...

upload_2020-10-29_10-21-58.png


:lol: I hope the caller is a member here, so we can ridicule the **** out of him. :D
 
Rick@Laysons said:
Why would it be so difficult to say EXACTLY what you're needing or looking for????
Signed,
Clair Voyent
Click to expand...

Because 99% of the populous doesn't even know what they want! Just read the internet of all the stupid questions there are, like how do you remove a wingnut, REALLY?
 
Damn, i just sold one that was almost just like that.
 
Rick@Laysons said:
So a customer calls me on the phone....and asks me if I have a four speed transmission for sale....

I ask him what kind of car he needs it for.....he says "That don't matter..." OK....so do you need an 18 spline or 23 spline tranny...and is this for what kind of body style? He says he would take either one.... Then I ask if the trans he needs uses a slip style yoke or a ball & trunion style....then he hangs up.....

Why would it be so difficult to say EXACTLY what you're needing or looking for????

Signed,
Clair Voyent
Click to expand...
I don't know Mopar and don't pretend to. It's a blessing to have people like those on this forum that combined, could build, find or make a mopar out of a piece of sheet metal. You were more than helpful and if my time would come, I hope you are the guy answering the phone!!
 
I had a "special" customer today.

1. She talked to out internet salesman and ordered 4 tires for her Mercedes. She set an appointment.
2. Her tires arrived and appointment confirmed.
3. She did not call or show up at her appointment time.
4. Internet salesman left her messages and she did not call back.
5. Two weeks pass and she calls me and gets angry because she had a blowout and
we don't have a road service to go out to change her tires. Screams at me and then hangs up the phone.
6. Another week passes and she calls this morning wanting her tires. Now I have no clue what tires were ordered for her because
all of her info and work order has been deleted.
7. She arrives at the shop and wants to argue over the price that she was quoted. I tell her to hang on and I will find it.
8. I go back through the call log and find the call. Listen to it and find the price that she got then is the same price that she got
today.
9. She settles down and agrees to have the tires installed.
10. She was just as nice and happy when she paid like nothing ever went wrong.
 
I had a customer today ask me if I could change her very nice 1967 Corvette from 4 speed to an automatic.
My response: I can, but it will be expensive, but the bigger question is why?
Her response: Dead silence...
 
w.Hudson said:
I had a "special" customer today.

1. She talked to out internet salesman and ordered 4 tires for her Mercedes. She set an appointment.
2. Her tires arrived and appointment confirmed.
3. She did not call or show up at her appointment time.
4. Internet salesman left her messages and she did not call back.
5. Two weeks pass and she calls me and gets angry because she had a blowout and
we don't have a road service to go out to change her tires. Screams at me and then hangs up the phone.
6. Another week passes and she calls this morning wanting her tires. Now I have no clue what tires were ordered for her because
all of her info and work order has been deleted.
7. She arrives at the shop and wants to argue over the price that she was quoted. I tell her to hang on and I will find it.
8. I go back through the call log and find the call. Listen to it and find the price that she got then is the same price that she got
today.
9. She settles down and agrees to have the tires installed.
10. She was just as nice and happy when she paid like nothing ever went wrong.
Click to expand...
#1 You had a call log and you were able to confirm the price. At least she had sense enough to not argue with the facts.
If you had not had that information she would probably still be arguing. Anyone that has not run a business that provides goods and services to the public hasn't learned how many people try to get over on businesses.
 
w.Hudson said:
I had a "special" customer today.

1. She talked to out internet salesman and ordered 4 tires for her Mercedes. She set an appointment.
2. Her tires arrived and appointment confirmed.
3. She did not call or show up at her appointment time.
4. Internet salesman left her messages and she did not call back.
5. Two weeks pass and she calls me and gets angry because she had a blowout and
we don't have a road service to go out to change her tires. Screams at me and then hangs up the phone.
6. Another week passes and she calls this morning wanting her tires. Now I have no clue what tires were ordered for her because
all of her info and work order has been deleted.
7. She arrives at the shop and wants to argue over the price that she was quoted. I tell her to hang on and I will find it.
8. I go back through the call log and find the call. Listen to it and find the price that she got then is the same price that she got
today.
9. She settles down and agrees to have the tires installed.
10. She was just as nice and happy when she paid like nothing ever went wrong.
Click to expand...
Thinking "trials and tribulations ". It's getting worse,sadly.
 
I just don't answer the phone, haven't for 20 years. Email only... my word is my word.. yours should be too or f off..
 
So a customer calls me on the phone....

When I first read the title I thought it was the lead up to a joke. And I was right :rolleyes:
 
dadsbee said:
I just don't answer the phone, haven't for 20 years. Email only... my word is my word.. yours should be too or f off..
Click to expand...
Everything blocked except'call list'. Screw all this crap. Leave a voicemail or not. Delete otherwise! But,But ur famous Wayne! LOL
 
You must log in or register to reply here.

Similar threads

1967coronet
Sorry but i have to vent about cell phone companies.
2
Replies
21
Views
2K
GetX'd
GetX'd
Cranky
Customer wants a narrowed housing only......what should I charge?
2
Replies
34
Views
1K
oldkimmer
O
Xp29h
So my daughter has and old tailgate!
Replies
14
Views
877
Triplegreen500
Triplegreen500
70ChargerRT
Asking opinions of the value of this 69 Road Runner.
3 4 5
Replies
86
Views
5K
Runcharger
Runcharger
GTXDAN
T-Mobile phone plan increases
Replies
2
Views
694
GetX'd
GetX'd
Auto Transport Service
Back
Top