Hmmm...well, I see your point of view Kern and I understand where your coming from. I have been kicked off of military flights many times, which was no fun, and for which I had payed nothing. I would somewhat agree with you IF, I say IF, the Aircrew had come up to the man and dragged him away peremptorily rather than ask him to get off. On the other part of this, the employees having to get to where they were going so they could work, that is United's fault all of the way, they should have thought of this ahead of time. So, while it was a shitty reason to ask a paying customer to get off, it also did not warrant the screaming hissy fit he had either. He MADE them drag him. He could have quietly got off and then worked over United from the ground instead of showing his *** on board. Every one with a heartbeat basically knows not to act up onboard an aircraft.