YEs your right, I spoke with so many TECH and reps and they dont remember what all they do,. AS I stated, not only do I have the orginal invoices and packaging I was one of their earliest customers when they advertised in MOPAR COLLECTOR,. Purchasing a Lifetime warranty demands the seller retain sales data, THis has been over 18 yrs, and so what if you paid for something and your vendor didnt solve the problem, Just becuz they spend money to place ads, doesnt make them correct with the violations of Magnuson-Moss Warranty Act
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dear ramenth , to whom are you referring,